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Assistant Bar

4 weeks ago

Galway, Galway, Ireland Hodson Bay Hotel Full time

An exciting opportunity now exists for an ambitious Assistant Bar & Brasserie Manager at Hodson Bay Hotel.

The Hodson Bay Hotel is part of the Hodson Bay Group. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

Hodson Bay Hotel has been recently certified as a Great Place to Work, and we have also received the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence.

As the Assistant Bar & Brasserie Manager, you will be responsible for assisting in the management of the day-to-day operations of the Hotel whilst ensuring our guests have a positive experience. You will lead and motivate the Food & Beverage Team to deliver outstanding levels of service.

We work together as a team to ensure that we exceed guest expectations every time. We do this by ensuring the highest standards of products are on offer and by achieving excellent service standards at all times. Exceeding guest expectations is part of our service culture and as part of the Management team you will have a strong customer focus; you will meet and greet guests, respond to queries and oversee the smooth running of the Bar & Brasserie.

You will also enjoy the benefits of working with Hodson Bay Group which will open up a whole new world of opportunity, learning and benefits.

Responsibilities will include:
- Assisting in the management of the day to day running of the Bar & Brasserie
- Lead a team of Food & Beverage Assistants & Supervisors
- To assist and carry out training as required and to document the same
- Continue to maintain and build a loyal and regular customer base
- Take every opportunity to maximize revenue
- Meeting & greeting guests
- Exceeding Customer service expectations at all levels
- To be responsible for the day to day queries, complaints and issues that arise in the Bar
- Maintaining high standards of detail at every level
- HACCP Controls
- To ensure cash/vouchers and all forms of payment are handled in a secure and responsible manner
- Assist in the management of Rosters
- Assist the manager with performance management - reviews, appraisals etc
- Assist the manager with recruitment and selection

Requirements:
- A Minimum of 1 year experience at Assistant Manager level in a similar environment
- Possess Strong Leadership qualities
- Excellent communication, organisation & people management skills
- Ability to train new & existing staff
- Have an excellent knowledge of Food and Beverage & a strong eye for detail
- Possess the ability to perform under pressure & be proficient in spoken & written English
- Availability to work 5 over 7 days for both opening and closing shifts, preferred

Why work with us?
- We have been certified as a Great Place to Work
- Achieved 'Excellent Employer' (Silver) Award as part of the Failte Ireland Employer Excellence Programme
- 39 Hour Working Week
- Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
- Career Development Opportunities
- Meals provided while on Duty
- Free Parking
- Hotel Discounts across the Hodson Bay Group
- Motivational Benefits - Employee of the Month etc
- Health & Wellness Programme
- Active Sports & Social Club
- Subsidized staff taxi service - Athlone/Roscommon town

As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.