Concierge

4 weeks ago

Municipal District of AdareRathkeale, Ireland Adare Manor Full time

Here at Adare Manor, our vision is to create magical experiences that people will never forget. Our vision is Beyond Everything, and we are always looking for people who want to play their part in helping us write the next chapter of this magical story.

Since reopening five years ago, our team's efforts have been recognised again and again with numerous prestigious awards such as being named the No.1 Resort in the world in Condé Nast Traveler Readers' Choice Award, Hotel of the Year at the Virtuoso 'Best of the Best' awards and being awarded the highly coveted 'Five-Star' rating by Forbes Travel Guide.

As well as this, The Oak Room Restaurant was awarded its first Michelin star in 2020, an accolade it has maintained to this day whilst The Golf Course at Adare Manor was named as the host venue for the prestigious 2027 Ryder Cup.

We currently have an opening in our Front of House team for a Concierge.

The Concierge Team are the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, they are the 'go to' team for all Resort information and knowledge and respond to guest queries throughout - their professional attention to the minutest of details helps ensure that the guest's stay is a seamless one.

What can you expect from a Concierge position in Adare Manor?

  • You will be working in one of Europe's most elegant and breath-taking lobbies, blending the history of this once stately home with an authentically local five-star experience.
  • State-of-the-art technology is discreetly incorporated into everything we do, with hidden automated diffusers delicately delivering our hotel scent.
  • You will be responsible for the pre-arrival correspondence with the guests to prepare their itinerary and arrange transportation for their stay.
  • You will assist our guests in organising all onsite activities; Gun Dogs, Clay Pigeon Shooting, Archery, Falconry, Fishing, and Horse & Carriage Rides.
  • You will work closely with our Front of House Team when it comes to guest requests.
  • You will join a team of creative, passionate, and charismatic hoteliers as they work together to provide our guests with an arrival and departure experience like no other. When you wonder how, think #Beyond Everything.

We are looking forward to speaking to experienced, naturally warm and engaging candidates with a strong drive to always 'go beyond' to ensure that the guest experience is superb.

Local knowledge of restaurants, shops, and offerings is extremely important.

In addition, in-depth knowledge of tourist areas in Ireland to visit such as Cliffs of Moher, The Ring of Kerry, and The Aran Islands is necessary to be successful in this role.

We offer an exceptional working environment, development opportunities that are beyond everything, state-of-the-art equipment, as well as very competitive rates of pay & benefits.

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