High Salary Head of Digital Solutions New

3 weeks ago

Dublin, Dublin City, Ireland CPL Full time

Our client Competition and Consumer Protection Commission (CCPC) is seeking a Head of Digital Solutions for the Corporate Services Division.


The Corporate Services Division is key to supporting the wider functions of the CCPC, providing strategic and operational corporate support and advice to the different business units of the CCPC to achieve the statutory goals and responsibilities of the organisation.

The CCPC is seeking to recruit a Head of Digital Solutions to work in the ICT team within the Corporate Services Division (CSD).

This is a dynamic team within the Corporate Services Division with the responsibility for the successful delivery of ICT services (current and future) required by the CCPC.

The ICT team is responsible for the operational management, maintenance, and development of the CCPC's network of PCs, Laptops and a backend infrastructure of 30 servers hosted in a virtualised VMware environment.

Through a robust infrastructure the team ensures the effective delivery of key ICT services to CCPC staff ensuring a customer focused approach at all times.

The team is responsible for the successful delivery of ICT operational and infrastructure projects as mandated by the Commission and for the management of key third party service providers in areas such as ICT Helpdesk, managed print services and mobile voice and data services.


The Role:


The CCPC is a technology dependant agency in fulfilling its regulatory mandate and as such demands the highest standards in the design and delivery of its ICT infrastructure and services.

Reporting to into the Deputy Director, the Head of Digital Solutions is a new role that will play a central role in leading change programmes, ensuring the effective delivery of modern digital solutions/applications to support staff and organisational stakeholders.

They will be responsible for partnering with business divisions, seeking opportunities to enhance services in alignment with our ICT strategy, identifying digital trends and challenges and developing and implementing a programme of work that will meet our strategic objectives in this area.


The Successful Candidate:


The successful candidate will support the long-term development of the CCPC by supporting a digital enterprise that explores opportunities to use technology and automation to reduce duplication; improve efficiencies; provide better data insights leading to improved decision making.


We are looking for an individual who:

  • Can demonstrate strong leadership skills;
  • Has a track record of project management delivery in an ICT environment;
  • Has a creative mind-set and is innovative;
  • Has excellent communication skills and can build relationships across a broad range of stakeholders;

Key Responsibilities:

  • Managing digital transformation through identifying potential innovations to enhance the adoption of ICT and digital to support the work of the CCPC;
  • Leading the design, build and implementation of solutions to support the CCPC in meeting its strategic objectives;
  • Managing the delivery of specific elements of the Corporate Services work programme and assisting the Director and Deputy Director in the strategic management and administration of the Unit;

Managing projects, including transformation and cross-divisional projects, by:
o managing end to end delivery to time, scope, cost, quality and safety for complex or large scale

projects;

o managing diverse teams including ICT, digital and business specialists; in addition to external

service providers;

o managing and coordinating relevant governance processes for managing the project e.g. stage

gate approval processes; and

o managing and communicating project risks, issues, dependencies, impacts to maximise

effectiveness of delivery;

  • Ensuring an appropriate and consistent approach to Data and Information Governance across the CCPC, supporting the implementation of the CCPC's Data Strategy;
  • Supporting the development of the CCPC's ICT Strategy and Corporate Services annual work programme, identifying priority strategic initiatives;
  • Building and maintaining productive relationships with stakeholders, proactively engaging with business areas to identify potential innovations, define requirements and explain complex technical information to a nontechnical audience;
  • Leading a culture of continuous improvement in relation to developing appropriate policies, procedures and internal systems, and managing change initiatives;
  • Performing any other additional tasks that may be assigned by the Director or Deputy Director to deliver the business objectives of the Division and the CCPC

Essential:
A qualification at Level 7 on the National Framework of Qualifications (NFQ) major award (i.e. an ordinary level degree), in a relevant discipline and at least 4 years directly relevant ICT / Digital experience from your employment to date.

OR

At least 6 years directly relevant ICT / Digital experience from your employment to date and either:

a) a Level 6 qualification on the NFQ major award qualification, or higher, in a relevant area of ICT/Digital

or

b) at least 2 industry-recognised certifications in a relevant area of ICT/ Digital

In addition, all candidates must be able to demonstrate a proven track record in:

  • Delivering ICT/ digital solutions to the benefit of the business of their organisation
  • Leading on implementation of multiple projects in a busy operational environment
  • Excellent stakeholder management, networking and influencing
  • Managing and developing project teams

Desirable:

  • A certified qualification in Project Management e.g. PMP, Prince2 Practitioner
  • Experience of developing, supporting or implementing Case Management Systems.
  • Experience or knowledge of contracts/vendor management and Government procurement guidelines and procedures.
  • Experience of developing data management strategies, managing security of sensitive and personal information with knowledge of data protection principles

Application Process:


In order to apply for this opportunity, candidates must submit the application form for this opportunity before the closing date for applications.

The application from can be found here:

To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and a cover letter, addressing the following two points in no more than 600 words total:

Please include an example of an investigation, case, regulatory enforcement action or similar, indicating:

  • what your specific role was
- how you contributed to the outcome.

The deadline for applications is 12 noon, Thursday, 20 June 2024.

Should you have any queries, please contact - [email protected].

#LI-Remote #LI-Hybrid #LI-Onsite

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