Security Ambassador

2 weeks ago

Dublin, Dublin City, Ireland Canada Goose Full time
Job Description

What You'll Do:

  • Act as a front-line brand ambassador to guests and team members of Canada Goose
  • Be visible to guests as they enter the store premises and control access to property
  • Acknowledge guests as they enter and exit the property
  • Contribute to a positive store environment through effective communication, teamwork, and partnership with brand ambassadors and store management team
  • Assist in creating a safe work environment for our associates and customers
  • Assisting in the protection of the work and assets at our stores
  • Attend and participate in all store meetings and events
  • Demonstrate values and behaviors consistent with Canada Goose's culture
  • Develop and maintain a professional relationship with all internal partners, mall security, and other retailers to ensure all parties are well-informed with current and relevant information
  • Ensure the facility's safety and emergency procedures are followed in response to fire alarms and on-site emergencies
  • Complete and submit CG Incident reports within 24hrs of the event
  • Play an integral role in store cycle counts and the physical inventory process
  • Support initiatives to maintain brand standards in the delivery and merchandising process
  • Direct connectivity with the Sr. Loss Prevention Manager for Canada Goose to help influence brand strategies for mitigating loss
  • Responsible for maintaining standards for store security equipment
  • Support the completion of the monthly Operational Control Checklist and Action Planning to increase store operational standards (if applicable)
  • Be able to directly connect with customers and store associates with a customer service mindset
  • Member of the JHSC and responsible for the completion of the monthly Health & Safety Inspection

Let's Talk About You:

  • 2-3 years' experience working in retail with knowledge of workplace safety and emergency procedures
  • Experience in Loss Prevention or Retail Security is an asset
  • Recognized and valid first aid and CPR certificates
  • Applicant will be required to obtain Security Guard licensing if not currently licensed
  • Must be a team player with a keen sense of collaboration and a growth mindset
  • Excellent English communication skills both written and verbal
  • Meticulous record-keeping, report writing, and observation skills
  • Exceptional judgment, common sense, and decision-making ability
  • Good physical well-being and able to walk, stand for long periods of time, climb stairs, and lift objects up to 20 lbs
  • Available to work a variety of shifts including days, evenings, nights, weekends, and holidays

Additional Information

What's in it For You?

  • A company built on Canadian roots and heritage
  • Your work is recognized with a comprehensive and competitive Total Rewards Program
  • Opportunities for career growth through numerous internal and external programs
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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