Program Manager, Maintenance Window Operations

2 weeks ago

Dublin, Dublin City, Ireland Workday, Inc. Full time

1. Provide the best possible experience on our site
2. Collect statistics to optimize site functionality

Program Manager, Maintenance Window Operations page is loaded

Program Manager, Maintenance Window Operations Apply remote type Flex locations Ireland, Dublin time type Full Time posted on Posted Yesterday job requisition id JR

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Maintenance Window Deployment Team is responsible for executiing two of our most business critical tasks - the weekly update and tenant management operations. These tasks involve rolling out our latest codeline across a multitude of servers, across a vast geographical landscape and various platforms, while also orchestrating system and networking changes within our contractual SLA timeframe.

We're proud of our industry-leading 97% customer satisfaction rating and our unwavering dedication to a customer-first experience. We are always innovating & striving to make improvements to our existing technologies and processes, and that's where you could come in & become part of the team

About the Role

The Maintenance Window Deployment Team are looking for an experienced Program manager to help us drive improvements across our Public Cloud and Private Cloud deployments. This individual must have strong collaboration skills, can drive both large and small initiatives to completion and navigate the constantly evolving landscape of a highly innovative teams who are dedicating to building resilient solutions.

You will be responsible for leading our Maintenance Window planning and retrospective activities, tracking all improvements identified week on week and liaising with our many service teams to ensure solutions are put in place in a timely manner. You will also work with teams to proactively identify areas of improvement and drive these projects through to completion.

About You

Basic Qualifications

  • 5+ years experience in Program Management
  • 5+ years experience with collaboration tools (i.e. Jira, G-Suite, Zoom, Slack, Miro)
  • 5+ years experience in Business operations or planning function at a large enterprise company
  • Bachelors Degree in related field

Other Qualifications

  • Ability to lead and motivate others to achieve strategic goals
  • Excellent program management skills with the ability to build and implement actionable plans with detailed timelines and to manage multiple priorities and projects in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to analyze data to provide meaningful insights that can be translated into action
  • Strong organization and time management skills

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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