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FS Advisory Consultant
4 months ago
Job Description
NTT DATA Services aims to recruit exceptional individuals who are innovative, passionate, and eager to develop alongside us. If you aspire to be part of a diverse, flexible, and forward-looking organization, this might be the right fit for you.
Summary of Role:
- Bring a strong understanding of the FS Advisory role from previous similar experiences
- Lead advisory engagements by developing business models, conducting cost-benefit analyses, and creating business process models
- Collaborate with business users to document business process models using industry-standard frameworks and tools
- Translate business requirements into actionable changes for rapid technology delivery. Ensure a rigorous process by questioning and validating business needs to enhance deliverable quality
Responsibilities of the role:
- Engage with business users, comprehend problem statements, and define engagement scope
- Interview product owners to grasp current business processes and create customer-centric future processes
- Support the Business by documenting process models and identifying enhancement opportunities
- Capable of mapping customer experience using tools like personas and customer journeys
- Collect and analyze statistical data from business areas to support business case development for change
- Research and analyze industry best practices to facilitate the digitization and streamlining of customer journeys
- Aid the Business in formulating digital strategies to boost customer retention and loyalty
- Provide industry expertise and thought leadership to advise on upcoming trends, future operational models, and exemplary journeys
- Attain a profound understanding of the business context and market where our stakeholders operate
- Utilize process modeling techniques to capture requirements. Collaborate closely with the Product Owner and Development teams to implement process enhancements
- Work with various product owners to draft clear, non-implementation specific epics, user stories, and acceptance criteria
- Promote and contribute to the metrics-oriented culture within our function
Experience and skills required
- Extensive background in retail financial services advisory (preferably with over 10 years of experience in change management and regulatory projects) and a demonstrated ability to swiftly grasp business strategies and objectives (Over 4 years of Big 4 Advisory experience)
- Proficiency in design thinking, managing diverse stakeholder expectations, clear communication, facilitating requirements workshops, and driving decision-making processes
- Prior experience in an FS advisory role within a similar organization is highly advantageous
- Hands-on experience in documenting business cases, business process modeling, and eliciting requirements through workshops
- Proficient in managing projects from inception to delivery, with a solid foundation in IT
- Experience in working with Agile and waterfall SDLC methodologies
- Strong skills in communication, group dynamics, collaboration, and continuous improvement, adhering to best practices
- Completion of a related discipline with a 2.1 or higher from an academic institution; a Master's degree is a bonus
About NTT DATA Services
NTT DATA Services is a prominent player in IT and business services, specializing in cloud, data, and applications, headquartered in Texas. As a part of NTT DATA, a well-established global innovator with operations in over 80 countries and a revenue of $30 billion, we assist clients in their transformation journey through business and technology consulting, digital solutions, applications development, managed infrastructure services, BPO, systems integration, and global data centers. Our dedication lies in ensuring our clients' long-term prosperity.
NTT DATA Services upholds equal opportunities and evaluates all candidates irrespective of race, color, religion, citizenship, national origin, ancestry, age, sex, gender identity, genetic information, disabilities, veteran status, marital status, or any other legally protected characteristic. We are committed to fostering a diverse and inclusive workplace for all employees. Should you require any accommodations due to a disability, kindly inform your recruiter for appropriate support.