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Client Relations Associate

4 months ago

Dublin, Dublin City, Ireland Energy Elephant Full time

Job Description:

Energy Elephant, a leading energy management company based in Waterford, Munster, IE, is seeking a dedicated and independent Client Relations Associate to join our team on a full-time basis. This position is at the Associate Level and requires a minimum of 2 years of experience in a similar role.

Responsibilities:
- Manage relationships with clients, ensuring their needs are met and issues are resolved in a timely manner
- Act as the main point of contact for client inquiries and provide exceptional customer service
- Collaborate with internal teams to ensure client satisfaction and retention
- Assist in the development of client retention strategies and initiatives
- Prepare and deliver client reports and presentations as needed
- Identify opportunities for upselling and cross-selling products or services to clients
- Maintain accurate records of client interactions and transactions
- Stay up-to-date on industry trends and best practices in client relations

Requirements:
- Bachelor's degree in Business, Marketing, or a related field
- Strong people management and cooperation skills
- Excellent communication and interpersonal abilities
- Proven track record of successfully managing client relationships
- Ability to work independently and prioritize tasks effectively
- Proficient in Microsoft Office and CRM software
- Experience in the energy management industry is a plus

Benefits:
- Medical coverage
- Visa sponsorship for eligible candidates
- Training and professional development opportunities
- Empowerment to take ownership and make impactful decisions in a collaborative working environment

Deadline to apply: July 1, 2024

Equal Opportunity Statement:
Energy Elephant is an equal opportunity employer and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.



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