Supply Chain Senior Manager – Project Management and Process Improvement

3 weeks ago

Dublin, Dublin City, Ireland Ezimmerman Full time
Supply Chain Senior Manager – Project Management and Process Improvement

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

Access – Providing high quality trusted medicines regardless of geography or circumstance;

Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership – Leveraging our collective expertise to connect people to products and services.

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

This is a management role, reporting to the Customer Services Director in the Order to Cash function. Suitable candidates will manage a team of Regional Operations Specialists; working to optimize the order to cash cycle, minimizing supply chain disruptions and delivering best in class customer interactions. A major aspect of the role will be focused on project management and process improvement. This opportunity will require an individual to be structured yet agile with the ability to build standardized solutions.

Every day, we rise to the challenge to make a difference and here's how the Supply Chain Senior Manager – Project Management and Process Improvement role will make an impact:

Lead a World Class team that effectively manages customer needs and business requirements whilst driving efficient flow through the supply chain.
* Manage all day-to-day activities associated within customer service operations – be able to support transactional execution as required.
* Cultivate a mindset of innovation, engagement, and empowerment within the team.
* Develop an understanding of product flows; with an ability to understand and interpret the financial, physical, and transactional flow of material through the Viatris network.
* Manage improvement projects by documenting the current state of existing processes, identifying, and removing waste, then embedding lasting change in our global supply chain processes.
* Identify opportunities to streamline and/or automate team activities.
* Drive collaboration and build relationships with internal and external stakeholders to proactively eliminate blocks with the Supply Chain.
* Responsible for supporting future integration initiatives to align to standard Centre of Excellence processes.
* Provide guidance and act as point of escalation in the resolution of complex issues for the team.
* Always make customer service the number one priority. Manage operational metrics designed to drive continuity in supply and reliability in customer service. Supply Chain Managers in Viatris own customer service and are responsible to make reliability and service excellence a habit.
* Support the growth and development of team skills and knowledge by creating an environment of continuous learning and improvement.

About Your Skills & Experience

For this role, we're looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

Previous experience as a Supply Chain Manager is required with experience managing a team.
* Comfortable in operating in a dynamic organisation, where change is seen as an opportunity.
* 3+ years of project management experience. Knowledge of project management methodologies and best practices. Certification preferable.
* Bachelor's degree or equivalent related experience
* Proficient in the use of ERP systems required, Working knowledge of SAP preferred.
* A passion for sharing your knowledge and skills.
* Experience with dynamic and complex supply chains is preferred.
* Performs well in a team setting with collaborative input and decision making.
* Experienced in cross functional collaboration with diverse and multi-functional teams in a matrix environment.
* Must be a self-starter with demonstrated success leading a team.
* Excellent verbal and written communication skills.
* Advanced troubleshooting and multi-tasking skills.
* Other languages an advantage.
* Strong knowledge of Microsoft Office systems essential

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.

Benefits At Viatris

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Some of our benefits include the following on top of a competitive salary:

Excellent career progression opportunities
* Work-life balance initiatives
* Bonus scheme
* Health insurance
* Pension

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.

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