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Senior Machine Learning Scientist

4 months ago


Dublin, Dublin City, Ireland Creative Learning Academy of Utah LLC Full time
Intercom is an AI-first customer service platform focusing on providing personalized support and operational efficiency through AI technologies.

The Senior Machine Learning Scientist role at Intercom involves defining new ML features, researching appropriate algorithms, and rapidly prototyping for customer use.

Collaboration is a key part of the role, working with product and design teams to ensure the efficacy and integration of machine learning solutions.

The chosen candidate will apply cutting-edge and classic machine learning techniques to real-world problems, impacting customer interactions significantly.

Disclaimer:

Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies.

The full external job listing link should always be relied on for authoritative information.

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs.

We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations.

More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale.

Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

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