Commercial Manager

Our client is a leader in the manufacturing of specialty fasteners and are committed to providing quality, value added products and services. We are seeking a dynamic and strategic Commercial Manager to drive front-end activities and elevate our commercial operations to new heights. In this pivotal role, you will be responsible for implementing innovative sales and marketing strategies, fostering process excellence, and delivering unparalleled customer experiences.

As the Commercial Manager, you will be responsible for:

• Monitor market trends, competitor activities, and customer needs to provide insights for continuous improvement and innovation.
• Follow up on all issued quotes and proposals, analyse feedback and make improvements where required.
• Develop and execute effective sales and marketing strategies to enhance revenue and profitability.
• Process Improvement Initiatives:
• Implement commercial-related process improvements and best practices across various functions.
• Conduct process audits and assessments to identify gaps, risks, and improvement opportunities.
• Market Analysis and Proposal Development:
• Analyse sales and market data to identify new opportunities for customers, products and markets.
• Analyse Point of Sale data to identify new commercial and margin improvement areas.
• Create and present significant project proposals, actively participating in deal closures.

Relationship Management:

• Manage positive, long-term relationships with existing and potential customers.
• Provide excellent customer service and support while motivating and guiding the commercial team.
• Collaborate with cross-functional teams to define project scopes, objectives, and timelines.
• Team Leadership and Development:
• Lead and motivate the commercial team, providing ongoing guidance, feedback, and training.
• Monitor and measure the impact and effectiveness of commercial process improvement projects.

Training and Quality Standards:

Provide training and coaching on commercial process improvement tools and techniques.

Create and maintain process documentation, including flowcharts, diagrams, and manuals.

Innovation and Business Development:

Identify and pursue new business opportunities and customer leads in all industrial markets.

Research industry trends and propose innovative solutions to suit.

Financial Administration:

Negotiate contracts and agreements with customers and partners, ensuring alignment with company goals and standards.

Manage new project and product budgets and report on financial performance and profitability.

Leadership and Collaboration:

Direct Application Engineering activities within Europe, focusing on a technically strong "print position."

Collaborate with all company functions, maintaining strong relationships for profitable growth and strategy execution.

Requirements:

Bachelor's degree in business, engineering, or a related field (Master's degree or professional qualification is a plus).

Minimum of 3 years of experience in a commercial-related management role, preferably in manufacturing.

Excellent communication, negotiation, and presentation skills.

Strong analytical, problem-solving, and decision-making abilities.

Proficiency in Microsoft Office and relevant software tools.

Valid driver's license and willingness to travel as required.