Current jobs related to Cloud Support Associate, Support Engineering - Dublin, Dublin City - Amazon
-
Databases Cloud Support Associate
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Associate
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
-
Containers Cloud Support Engineer
4 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
-
Cloud Support Engineer
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeJob summaryABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Engineer
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Engineer
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
IT Support Engineer
3 weeks ago
Dublin, Ireland Reperio Human Capital Full timeIT Support Engineer Contract | €280-€330/day | Dublin | HybridA client of mine is seeking a skilled IT Support Engineer with 5 years of experience to join their team in Dublin. This hybrid role will involve providing Level 2 and 3 support across networking, cloud, and security environments, along with hands-on work with various technologies like Active...
-
Senior Cloud Support Engineer
5 months ago
Dublin, Ireland Snowflake Full timeBuild the future of data. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections....
-
Cloud Support Associate 신입사원
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeAmazon has built a reputation for excellence and Amazon Internet Services (AISPL), the local reseller of AWS is carrying on that tradition while leading the world in Cloud technologies. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of...
-
Cloud Engineer
5 months ago
Dublin 8, Ireland ST Engineering Full timeTitle: Cloud Engineer [Digital Academy] Job ID: Location: Digital Hub, SG Description: About ST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve...
-
Senior Cloud Support Engineer
3 months ago
Dublin, Ireland Snowflake Full timeBuild the future of data. Join the Snowflake team.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customersâ success. We form partnerships with customers by listening, learning, and building...
-
Commerce Cloud Support Engineer iXp Intern
4 weeks ago
Dublin 24, Ireland SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
IT Support Engineer
4 weeks ago
Dublin, Ireland Reperio Human Capital Full timeIT Support Engineer Contract | €200-€280/day | Dublin | HybridMy client is exclusively seeking a Level 2 IT Support Engineer to join their team in Dublin. This role is perfect for someone with a strong Windows/Microsoft background and a passion for solving technical issues. The candidate will also have the chance to be involved in ongoing projects within...
-
Senior Cloud Support Engineer
5 months ago
Dublin, Ireland Snowflake Full timeBuild the future of data. Join the Snowflake team. Senior Cloud Support Engineer - Database Security and Authentication Management Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’...
-
IT Support Engineer
3 weeks ago
Dublin, Ireland Senitor Recruitment Limited Full timeIT Support Engineer / Network Engineer Dublin City €50k -€55K Only candidates authorised to work within the EU will be accepted. Our client is looking for a confident and experienced IT Support Engineer to work in their office in Dublin city. The successful candidate will be responsible for SQL administration and support, Windows Server environment...
-
Technical Support Engineer
2 months ago
Dublin 24, Ireland SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
IT Support Engineer
2 weeks ago
Dublin, Ireland NTT DATA Services Ireland Limited Full timeOverview NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Cherrywood Business Park in South Dublin. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing...
-
Cloud Support Engineer
5 months ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full timeAmazon has built a reputation for excellence and Amazon Internet Services (AISPL), the local reseller of AWS is carrying on that tradition while leading the world in Cloud technologies. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of...
-
Customer Support Engineer
5 months ago
Dublin, Ireland 2040 KLA -Tencor Ireland Ltd. Full timeDescription We are looking for a talented Customer Support Engineer based in our Dublin, Ireland location. Major Responsibilities include: Customer service activities associated with updating, troubleshooting, diagnosing and repairing complex electro-optical and electro-mechanical equipment at customer site Representing the company to the...
Cloud Support Associate, Support Engineering
3 months ago
Job ID: | Amazon Web Services Australia Pty Ltd
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service.
AWS Support Engineering provides technical solutions to a wide range of global customers as they build their mission-critical applications on top of AWS cloud services. As a member of the AWS Support Engineering team in Australia, you will be at the forefront of this transformational technology. You will work with leading companies in this space and directly with the engineering teams within Amazon who are developing new capabilities.
Amazon Web Services (AWS) is expanding rapidly and we are looking for talented graduate candidates interested in working in a technically challenging and professional environment. The Amazon support engineering graduate job opportunity is a full-time position and has a strong focus on training and development from a global perspective. When you join AWS Support as a graduate, you will have the opportunity to learn and develop with guidance from your manager, local mentor, and global mentors, not to mention the excellent long-term development prospects you would expect from this world's leading cloud company – AWS.
- Learn, support, and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- Work on critical, highly complex customer problems that may span multiple AWS services
- Leverage your day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve our services
- Drive customer communication during critical events
- Drive projects that improve support-related processes and our customers' technical support experience
- Big Data
- Cloud computing
- Database
- Networking (DNS, TCP/IP, VLAN, etc.)
- OS (Linux and/or Windows Servers)
- Virtualization (VMware, Xen, Hypervisor)
- Security concepts / best practices
- Storage and Content Delivery
A day in the life:
Every day will bring new and exciting challenges. You will be primarily responsible for solving customer cases through a variety of contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Associate/Engineer may also coach/mentor new hires, develop & present training, create technical articles or how-to videos for the developer community, partner with internal development teams on complex issues, participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement and strategic initiatives.
The AWS Support team is seeking engineers who enjoy learning cloud technology, solving and troubleshooting complex issues, and working with customers. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Every day will bring new and exciting challenges on the job.
• Bachelor or Master in Information Management, Information Systems, Information Technology, Computer Science, Computer Engineering, Engineering or a related field and will graduate in 2024 or 0-1 years of relevant experience
• Excellent oral and written communication skills
• Strong customer focus
• Strong multi-tasking skills
• Self-starter who is excited about technology, troubleshooting/support experience
• Basic knowledge in one or many of these IT technologies – Computing / Networking / Databases / Security / Big Data & Analytics / DevOps / Programming
• Passionate about customers and new technology
• Experience working within the software development or Internet industries
• Experience managing full application stacks from the OS up through custom applications
• Demonstrated proficiency in systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Java, Perl, Ruby, C#, and/or PHP)
• Open to working one weekend day as part of a five-day-week offset (Sun-Thurs or Tues-Sat)
Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
