BizOps Engineer II

2 weeks ago

Dublin, Dublin City, Ireland Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

BizOps Engineer II

Decision Management Platform's BizOps team is looking for a Site Reliability Engineer who can help us solve problems, implement automation, and leverage best practices.

· Are you a born problem solver who loves to figure out how something works?

· Are you a detail -oriented individual who enjoys complex problem solving?

· Do you love determining the correct actions required to fix a problem?

· Do you have a low tolerance for manual work and look to automate everything you can?

Business Operations is leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Mission

The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.

Responsibilities

For all team members:


• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.


• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns


• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.


• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.


• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.


• Practice sustainable incident response and blameless postmortems.


• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover


• Work with a global team spread across tech hubs in multiple geographies and time zones


• Share knowledge and mentor junior resources

Qualifications


• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.


• Bachelor's degree in Information Technology, Computer Science or equivalent work experience.

Experience in a financial environment preferred.


• Analytical/problem solving and planning skills.


• The ability to organize, multi-task and prioritize work based on current business needs.


• Possess strong communication skills -- both verbal and written.


• Strong relationship skills, collaborative skills and customer service skills.


• 1-3 Years of experience in the following is required: UNIX, scripting, Oracle, SQL skills


• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.


• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.


• Interest in designing, analyzing and troubleshooting large-scale distributed systems.


• We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.


• Ability to work with little or no supervision.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

  • BizOps Engineer – SRE

    1 month ago

    Dublin, Dublin City, Ireland Cpl Full time

    · Long Term Contract· Dublin - Hyrbid· Neg Day RateOverview The Platform Services BizOps team is looking for a BizOps Engineer (SRE - Site Reliability Engineer) with 5+ years of IT experience who can help us solve problems, build our CI/CD pipeline and help lead our client in DevOps automation and best practices.The RoleBusiness Operations plays a key...

  • BizOps Engineer – SRE

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    ·Long Term Contract·Dublin - Hyrbid·Neg Day RateOverview The Platform Services BizOps team is looking for a BizOps Engineer (SRE - Site Reliability Engineer) with 5+ years of IT experience who can help us solve problems, build our CI/CD pipeline and help lead our client in DevOps automation and best practices.The RoleBusiness Operations plays a key role...

  • Senior Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland FHLB Des Moines Full time

    Senior Engineer II - Network page is loaded Senior Engineer II - Network Apply locations Ireland - Ennis Germany - Karlsruhe time type Full time posted on Posted Yesterday job requisition id R826-24 Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the...

  • Fullstack Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Toast Tab, Inc. Full time

    Full Stack Software Engineer II - Embedded FinanceToast is driven by building the restaurant platform that helps restaurants adapt, take control, and focus on building their businesses. Are you ready for a change?Toast is seeking a Full Stack Software Engineer II to assist in developing new Embedded Finance capabilities. With over 100,000 restaurants using...

  • Fullstack Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Toast Full time

    Full Stack Software Engineer II - Embedded FinanceToast, the driving force behind building restaurant platforms, is seeking a Full Stack Software Engineer II to join the team working on new Embedded Finance capabilities. With a strong focus on serving the restaurant industry, Toast provides tailored financial services like high-yield bank accounts and...

  • Fullstack Software Engineer II

    1 week ago

    Dublin, Dublin City, Ireland Toast Full time

    Full Stack Software Engineer II - Embedded FinanceToast, the driving force behind building restaurant platforms, is seeking a Full Stack Software Engineer II to join the team working on new Embedded Finance capabilities. With a strong focus on serving the restaurant industry, Toast provides tailored financial services like high-yield bank accounts and...

  • PLATFORM ENGINEER II/ Software Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Prove Full time

    Platform Engineer, Software Engineer IIAbout the RoleWe are seeking a talented and experienced Platform Engineer to join our growing team. You will be responsible for building, maintaining, and scaling our internal platforms that power our applications and services. This role requires a strong understanding of infrastructure technologies and a passion for...

  • Backend Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Toast Full time

    Join the team at Toast!At Toast, we're all about helping restaurants thrive and do what they do best. If you're a Software Engineer II, we want you on board to help us scale our systems for the future.About this role:Design, build, deploy, and maintain critical systems for our customers' successTackle scaling issues and implement solutionsIdentify and fix...

  • Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Dun & bradstreet Full time

    As a Software Engineer II with Dun & Bradstreet, you will be responsible for developing cutting-edge data processing capabilities within our Direct Plus Batch team. The Batch platform provides high-volume file-based batch processing for customers. The system allows customers to submit input files and define what type of processing should be performed such...

  • Fullstack Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Clear Ventures Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? Toast is looking for a Full Stack Software Engineer II to help build new Embedded Finance capabilities. Toast is built from the ground up for restaurants with...

  • Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Fanatics Inc Full time

    Company OverviewFanatics isbuilding a leadingglobal digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, FanaticsCollectibles, and Fanatics Betting & Gaming, allowing sports fans to...

  • Software Engineer II

    3 weeks ago

    Dublin, Dublin City, Ireland Qualtrics Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...

  • Software Engineer II

    1 month ago

    Dublin, Dublin City, Ireland Qualtrics Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...

  • Software Engineering Manager II, Site Reliability Engineering

    3 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Software Engineering Manager II, Site Reliability Engineering corporate_fare Google place Dublin, Ireland Apply Bachelor's degree in Computer Science, a related field, or equivalent practical experience.Candidates will typically have 8 years of experience with data structures or algorithms.Typically 5 years of experience with software development in one or...

  • Software Engineering Manager II, Site Reliability Engineering

    3 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Software Engineering Manager II, Site Reliability Engineering corporate_fare Google place Dublin, Ireland Apply Bachelor's degree in Computer Science, a related field, or equivalent practical experience.Candidates will typically have 8 years of experience with data structures or algorithms.Typically 5 years of experience with software development in one or...

  • Sr. Researcher II

    3 weeks ago

    Dublin, Dublin City, Ireland CrowdStrike Holdings, Inc. Full time

    Sr. Researcher II (Remote, IRE) page is loaded Sr. Researcher II (Remote, IRE) Apply locations Ireland - Remote time type Full time posted on Posted 21 Days Ago job requisition id R18066 #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native...

  • Network Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland What's On in Dublin Full time

    Network Engineer II ermanen Dublin, Leinster Toast Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Network Engineer II, you ... Read more Network Engineer ermanen Dublin, Leinster Autodesk Ireland Ops Unlimited Job Requisition ID #...

  • Inspector/Scientific Officer II

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Our client the Environmental Protection Agency (EPA) are currently accepting applications for the position of Inspector/Scientific Officer II (Level 4) General . Overview of the Role: The successful candidates will fulfil the role of Inspector/Scientific Officer II (Level 4) General. The EPA will form a panel from this recruitment campaign from which...

  • Software Development Engineer in Test II

    1 month ago

    Dublin, Dublin City, Ireland Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Principal Software Engineer

    2 months ago

    Dublin, Dublin City, Ireland Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...