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Czech and German speakers, content analyst, client support,31K

1 month ago

Dublin, Dublin City, Ireland Cpl Full time

Our client, a leading provider of information technology, consulting, and business process outsourcing services is seeking a German and Czech speaker to join in their fast growing Content Moderation team.

As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content)- call businesses to make sure the contact details are okay and accurate.

You will use your problem-solving skills to continuously deliver value to the clients, while making a larger impact on society.

Responsibilities

  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
  • Make outbound phone contact with clients in a courteous, professional and efficient manner.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.

What we are looking for:

· Fluency in both Czech and German (Both languages should be spoken fluently)

· Strong attention to detail to ensure quality of work

· Enthusiastic, positive attitude with a strong willingness to learn

· Good knowledge of internet and associated technologies

· Experience in a professional work environment(Recent graduates welcome)

Offer:

Permanent Contract

Salary: Competitive salary

Location: Dublin 3

Benefits

  • 25 days holiday per annum, pro-rata
  • Tax saver ticket
  • Bike to work scheme
  • Life Assurance
  • PMI Private Medical Insurance
  • Relocation allowance
  • And more...

If you are interested, please send me a direct email to or apply through this link.

#CPLGTApr

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