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recruitment Operations Manager

3 months ago

Dublin, Dublin City, Ireland Cpl Full time

Recruitment Operations Manager

We are currently recruiting for a Recruitment Operations Manager to join our team based in Dublin.

We are looking for an experienced professional who is a self-starter, ambitious and has experience in a fast-paced environment.

Working within our Irish Temporary Recruitment business, the Recruitment Operations Manager will play a pivotal role in supporting our Specialist Temp teams in driving a sales culture, understanding market dynamics, and ensuring the team and organisation capitalise on current and new client opportunities.

Responsibilities:

  • Provide leadership, guidance, and mentorship to a team of recruitment consultants, fostering a high-performance culture focused on achieving sales targets and delivering exceptional client service.
  • Develop and maintain a strong sales culture within the team, motivating consultants to exceed sales targets, identify new business opportunities, and deliver innovative solutions to clients' workforce needs.
  • Build and nurture strong relationships with key clients in the Irish Construction market, understanding their needs, challenges, and preferences delivering recruitment solutions that meet or exceed expectations.
  • Ensure high levels of candidate and client service to provide a best-in-class experience, addressing inquiries, resolving issues, and proactively seeking feedback to continuously improve the recruitment process.
  • Focus on Lean process improvement methodologies to drive optimum results for both candidates and clients. identify inefficiencies, streamline processes, and enhance the overall customer experience.
  • Stay abreast of market trends, competitor activity, and regulatory changes affecting the construction sector.
  • Work closely with clients to understand current and future needs anticipating future requirements and developing proactive recruitment strategies to deliver.
  • Collaborate with Talent Acquisition and compliance teams to ensure that recruitment plans are developed and executed to meet our client temp requirements, adhering to relevant regulations and hitting key fulfilment metrics.
  • Monitor team performance against KPIs and sales targets, providing regular feedback, coaching, and support to ensure continuous improvement and achievement of business objectives.
  • Collaborate closely with internal stakeholders, including recruitment teams, operations, brand, and senior management, to develop and implement strategies that drive client acquisition, retention, and revenue growth.
  • Ensure compliance with relevant legislation, industry standards, and company policies and procedures, maintaining high ethical standards and promoting a culture of integrity and professionalism within the team.

Requirements:

  • Proven track record of success in sales, preferably within the construction recruitment industry. Previous experience managing Temporary Recruitment teams is an advantage.
  • Strong understanding of the Irish recruitment market, including its dynamics, challenges, and opportunities.
  • Previous experience managing a team of salespeople, demonstrating effective leadership and team-building skills.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve results.
  • Results-oriented with a focus on delivering exceptional client service and driving business growth.

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