Digital Workplace Manager Freelance

4 weeks ago


Dublin, Dublin City, Ireland Swiss Digital Network GmbH Full time

The role

As a Digital Workplace Manager, the purpose of this role is to manage the team on a day-to-day basis, mentoring and developing the team members' core skills and expertise while maturing the overall processes and procedures.

Key Responsibilities

You are the Technical Project Manager of a hybrid team consisting of 2 internal members in and 5 offshore resources.

  • Providing level 2 support for workplace-related services, focusing primarily on endpoint management via SCCM and Intune, and printing.
  • Monitoring and coordinating tasks related to the Azure Virtual Desktop Project.
  • Driving improvements in reporting.
  • Ensuring stakeholder management, collaboration, and engagement with cross-functional teams.
  • Implementing and maintaining End User Computing and Microsoft 365 service architecture, service design, service management, and configuration management responsibilities.
  • Mitigating and managing associated risks regarding IT assets and services.

Key Requirements

  • Fluency in English and Dutch
  • To occasionally come on site in Amsterdam
  • Have excellent problem-solving and analytical skills
  • Knowledge and experience with: Windows, Mac, M365/Teams, Intune/JamF, Autopilot, Next
  • Extensive experience in the End User Computing workspace
  • Previous experience with project management/leading projects
  • Able to keep oversight while managing a lot of activities
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