Digital Workplace Manager Freelance
4 weeks ago
The role
As a Digital Workplace Manager, the purpose of this role is to manage the team on a day-to-day basis, mentoring and developing the team members' core skills and expertise while maturing the overall processes and procedures.
Key Responsibilities
You are the Technical Project Manager of a hybrid team consisting of 2 internal members in and 5 offshore resources.
- Providing level 2 support for workplace-related services, focusing primarily on endpoint management via SCCM and Intune, and printing.
- Monitoring and coordinating tasks related to the Azure Virtual Desktop Project.
- Driving improvements in reporting.
- Ensuring stakeholder management, collaboration, and engagement with cross-functional teams.
- Implementing and maintaining End User Computing and Microsoft 365 service architecture, service design, service management, and configuration management responsibilities.
- Mitigating and managing associated risks regarding IT assets and services.
Key Requirements
- Fluency in English and Dutch
- To occasionally come on site in Amsterdam
- Have excellent problem-solving and analytical skills
- Knowledge and experience with: Windows, Mac, M365/Teams, Intune/JamF, Autopilot, Next
- Extensive experience in the End User Computing workspace
- Previous experience with project management/leading projects
- Able to keep oversight while managing a lot of activities
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