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Content Review Analyst, US English speaking

3 months ago

Dublin, Dublin City, Ireland Cpl Full time

Role Overview:

As a Content Review Analyst you will correct, improve, analyze and summarize the information of the automated system in accordance with the policy to improve the understanding, interaction, synchronization and speech tasks of the automated system.

Responsibilities:

· Verify and review information as per policy and guidelines (No sensitive content involved).

· Make outbound calls when necessary as part of content moderation

· Follow all compliance and security measures relating to client data.

· Take action on process changes, updates and handle the same with proper research.

Who are you?

  • Fluent in US English or someone who has lived in the US for over 5 years
  • Ideally with some experience in a customer service or content review position in a process-driven environment.

Salary and Benefits:

Salary: Bonus

Permanent contract

Location: Dublin 3 - office based

Benefits:

  • 25 days holiday per annum, pro-rata
  • Tax saver ticket
  • Bike to work scheme
  • Life Assurance
  • PMI Private Medical Insurance
  • and many more...

If you are interested, please send me a direct email to or apply through this link

#LI-VR1