Front Office Manager

2 weeks ago


County Clare, Ireland Cpl Full time

Front Office Manager

The Front Office Manager will ensure that the customer receives a warm welcome and an excellent, personalised and efficient service at all times while dealing with any member of the Front Office Team

Duties & Responsibilities:

Create and amend SOPs for the department, to follow all standards, policies, and procedures.

Performs other duties as assigned to meet business needs.

·To act as a Duty Manager on occasion. Recruit, train & manage the front office and night teams.

· Manage and agree rosters to cover the hotels requirements.

·Gain product knowledge to promote and drive the hotel rooms and facilities actively.

· To action all enquiries, taken by telephone, email or in person, promptly and maintain a high standard of customer service whilst doing so.

·To ensure that all reservations are captured and confirmed in a timely and courteous manner in accordance with Killaloe Hotel & Spa policy.

·Manage daily handover briefing at the beginning of morning/evening shift to ensure hotel events or special requirements for the day are communicated to all relevant.

·Receive and register guests on arrival in line with company check-in procedures.

·Liaise with Housekeeping Department on guest requirements.

·Liaise with Housekeeping Department to ascertain the availability of cleaned and checked rooms which may be required for early check-in.

·Liaise with F&B department to ensure breakfast, lunch and dinner and other related bookings are taken.

· Liaise with Sionna Spa to support call answering and bookings are completed in a timely manner.

· Liaise with Sales, Marketing & Events to ensure promotions are outlined to entire front office.

·Manage systems for group & event bookings and providing clear guest feedback. Manage the day-to-day bookings and requirements of Corporate and Tour Operators clients.

· Ensure that a complete handover is done with the on-coming shift and that any checklists, reports and tasks have been completed.

· To ensure that entries in the Reslynx system are accurate and complete in accordance with SOP.

· Conduct team training and regular evaluations to ensure that customer service is consistently of a high quality.

·To monitor all front office cash transactions, float and till procedures and to ensure that procedures are carried out in accordance with Killaloe Hotel & Spa policy.

· Be familiar and liaise with local tourist attractions, amenities and activities and be able to assist customers with their requirements.

· Manage various platforms for guest reviews.

To apply please send CV to -


  • Front Office Manager

    2 weeks ago


    County Clare, Ireland Cpl Full time

    Front Office Manager The Front Office Manager will ensure that the customer receives a warm welcome and an excellent, personalised and efficient service at all times while dealing with any member of the Front Office TeamDuties & Responsibilities:Create and amend SOPs for the department, to follow all standards, policies, and procedures.Performs other duties...


  • Clare, Ireland TTM Healthcare Full time

    Job Title: Temporary Clerical Officer Grade III Location: Ennis, Co. Clare Job Type: Temporary month to month contract Pay Scale: €15.27- €24.56 depending on verified relevant public sector experience. Job Description: Our client is seeking a Temporary Clerical Officer Grade III to join their team in Ennis, Co. Clare. The successful candidate will be...


  • County Kerry, Ireland Cpl Full time

    Flexsource are currently seeking an experienced Duty Manager to join a well established Hotel in Co.KerryJob description :This is a hands-on role which involves daily duty management (DM) /manager on duty (MOD)shifts to assist the Hotel Manager on a daily basis to ensure the hotel is operating in a highly professional and effective manner.The role is...


  • County Kerry, Ireland Cpl Full time

    Flexsource are currently seeking an experienced Duty Manager to join a well established Hotel in Co.KerryJob description :This is a hands-on role which involves daily duty management (DM) /manager on duty (MOD)shifts to assist the Hotel Manager on a daily basis to ensure the hotel is operating in a highly professional and effective manner.The role is...

  • Finance Manager

    2 weeks ago


    Clare, Ireland Martina Quinn Finance Recruitment Full time

    Meet your potential employer? An exceptional company who has gone from strength to strength seek to appoint a Finance Manager to take the lead on a broad remit. We are seeking a highly skilled and experienced Finance Manager to join a growing multinational in Shannon, Clare. The successful candidate will play a pivotal role in managing our company's...


  • Clare, Ireland Dunwood Contracting Services Full time

    Our client are a leading Energy and Engineering Company based in Cork. They are urgently seeking applications for Electrical Site Manager(s) for projects in Clare, Limerick & Cork.You will join a multi-disciplinary team working on a project in the renewable space. Your duties will include Supervision of AIS equipment installation, MV Cable Installation and...

  • Warehouse Operator

    3 weeks ago


    County Clare, Ireland Cpl Full time

    Our client is an established company based in Killaloe Co. Clare / Birdhill Co. Tipperary & as part of their expansion they are urgently looking to hire a Warehouse Operator who has good IT skills.Working in a team environment you will be responsible for some of the following tasks:Managing all aspects of supply chain from Goods Receipts, Goods Issues,...


  • County Mayo, Ireland Cpl Full time

    I am currently looking for a Clerical Officer for our client who is within the public sector. This is a Grade III position based in Mayo with an immediate start.This is a temporary contract for 3-6 months initially with further work available for the right candidate.Duties:Providing administration support to the teamPreparing and tracking of...


  • County Roscommon, Ireland Cpl Full time

    My client, a medical device manufacturer based in Roscommon, are seeking an Environmental Health and Safety Officer on a full-time permanent basis. The Environmental Health and Safety Officer will work alongside the EHS Manager on all matters relating to the Environment, Health, Safety and Welfare of site personnel. Responsibilities• Support EHS Manager in...


  • County Clare, Ireland Cpl Full time

    Packaging Technician and Material HandlerThe Packaging Technician and Material Handler will support UDC's operations in Shannon, Ireland where products are produced and shipped to customers. This role involves hands-on work in a laboratory/clean room setting at the manufacturing facility in Shannon.The position requires the ability to multitask, work...


  • County Roscommon, Ireland Cpl Full time

    My client, a medical device manufacturer based in Roscommon, are seeking an Environmental Health and Safety Officer on a full-time permanent basis. The Environmental Health and Safety Officer will work alongside the EHS Manager on all matters relating to the Environment, Health, Safety and Welfare of site personnel....

  • Clerical Officer

    2 weeks ago


    County Cork, Ireland Cpl Full time

    Cpl has an immediate requirement for a Clerical Officer to provide administration support to a Healthcare Service in Blackrock, Co. Cork.3-month temporary contract (possibility of extension)32.5 hours/week€15.33 hourSite based role (no remote working)What you will be doing:Managing emails and correspondenceUpdating shared foldersLiaising with family...

  • Material Handler

    2 days ago


    County Clare, Ireland Cpl Full time

    On behalf of our Manufacturing Client we are currently sourcing a Material Handler to support their Operations in Shannon, Co Clare.The Material Handler will support our Client's operations in Shannon, Ireland where their Product is produced and shipped to customers. This person will perform hands-on work alongside a small team of co-workers in a...


  • County Kilkenny, Ireland Cpl Full time

    Fire Prevention Officer, Engineer Locations; Medical Facilities Southeast (Kilkenny, Carlow, Wexford, Waterford and South Tipperary).Our client, an institution of state, is seeking to recruit a Fire Prevention Officer to inspect, assess, monitor and provide the risk management advice on the Fire Health and Safety for their hi-tech Process and Healthcare...


  • Clare, Ireland FRS Recruitment Full time

    On behalf of my client, a multinational based in Shannon, Co Clare, I am recruiting for a temporary receptionist. This role is an immediate start. Hours of work: Monday - Friday; 9am - 5pm Responsibilities: Serve as the primary point of contact for all visitors, new hires, temporary staff, contractors, and delivery personnel. Prepare meeting rooms ahead of...

  • Health Safety

    1 week ago


    County Clare, Ireland Cpl Full time

    Health, Safety & Risk ManagerOn behalf of our Public Sector Client, we are currently sourcing an experienced Health, Safety & Risk Manager to join their Team on a Permanent basis. You will be based at their main offices in the Dock Road, Limerick.Responsibilities:Lead and co-ordinate the Services Health and Safety function.Ensure that each service location...

  • IT Specialist

    2 weeks ago


    Clare, Ireland Collins McNicholas Full time

    We have an excitingIT Specialistrole within a fast paced and high-impactR&D Departmentwith our client, a leadingindigenouselectronics company based inShannon.. With over 30 years of success driven by a culture of Quality, Service, and Product Innovation, our client is at the forefront of emergingCloud-based and IoTdevelopments. This is afull-time,...

  • Administrator

    3 weeks ago


    Clare, Ireland Eflexes Full time

    eFlexes are currently recruiting for an exciting new opportunity of Site Administrator a company located in Co Clare. Position will be offered on long-term rolling contract. Responsibilities: Manage office supplies, photocopiers, and liaise with IT. Maintain a weekly meeting schedule, including booking rooms, organizing catering, sending meeting...


  • Clare, Ireland Eflexes Full time

    eFlexes have a new and exciting opportunity for an Accounts Administrator with a well established and growing company based in Shannon, Co. Clare. Reporting to the General Manager, this is a permanent full time office based role, working in a busy and vibrant environment. With a focus on Accounts Administration, the role will also provide administrative...

  • Night Porter

    2 weeks ago


    County Cork, Ireland Cpl Full time

    Key responsibilities include presence in the Resort during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times. Knowledge and experience in the following areas is essential:The ideal...