Solution Design Associate Director

Overview
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Solution Design Associate Director
role at
Novartis Ireland
.
The Solution Design Associate Director is a visionary accelerator of standard practice, driven through the combination of creative-thinking and business analytics, and is accountable for designing, describing, and managing solution engineering to bridge the gap between endemic business problems and technology solutions for PSP.
They have high business acumen and cutting-edge technical insights that go beyond industry boundaries.
The role leads change in practice by fluently communicating the overall technical blueprint for a particular vision and is a problem solver by nature, enabling positive novel solutions to become standard operating practice.
About The Role
Major accountabilities:
Translate business challenges into value-adding products, services, and customer experiences in a fast-paced, agile manner from a vision through to successful implementation.
Partner with the Head Health Data Insights & Design and functional stakeholders to create the blueprint of future state operations, processes, capabilities, systems landscape, and data flows.
Operate as a thought-leader to drive transformative solutions within an assigned focus area, incorporating industry-agnostic thinking and progressive actions to transform GCO operations with tangible simplified results for line functions and/or key customer journeys (patient, site, physician, sponsor).
Influence stakeholder thinking and challenge status quo by leveraging experience, observations, industry trends, standard methodologies, leading technology, and process improvement ideas to deliver superior business value.
Lead business stakeholders, technology/engineering teams, and other internal/external partners in the re-engineering of processes and building supporting, customer-focused technology solutions.
Develop algorithms for precision targeting, testing, and implementing these algorithms in scalable methods.
Measure and optimize the quality of those algorithms over time.
Lead specification development process to translate business requirements into solution specifications, with metrics/KPI measures of success, including validation/UAT of analytics solutions, training materials, and user guides.
Execute and coordinate projects with a focus on vision through ambiguity, superior written and verbal communication, and strong change management practices.
Practice agile execution and design thinking methodologies / user journey mapping alongside robust project management and cross-functional collaboration.
Design and develop processes and systems that facilitate the rollout of scalable experiments across the business, ensuring proven solutions are integrated within standard business operations through exceptional change management practices.
Convene and lead high-performing teams via crowd-sourcing techniques to achieve superior results in a motivating work environment.
Work Experience
Bachelor's degree in life science and/or business analytics and/or project management with 4–5 years drug development or equivalent experience, or experience in the pharmaceutical or relevant industry driving complex solutions.
5+ years of pharmaceutical industry experience or in business analytics and/or project management, with previous experience in either drug development or project management, in the Pharmaceutical, CRO or product services industry.
Demonstrated ability to effectively engage associates from varying backgrounds and functions and operate autonomously in a dispersed, complex, matrixed organization.
Demonstrated strong leadership and project management skills in a global setting.
Proven ability to orchestrate a complex process involving multiple initiatives and to make day-to-day decisions that improve operational efficiency and productivity.
Demonstrated ability to foster innovation, transformation, and thought leadership; exemplary written and interpersonal communication skills.
Prior experience breaking down barriers, aligning initiatives and solutions, and powering new models of performance delivery resulting in meaningful alignment between clinical operations global line functions.
Proven ability to conceptualize, develop, and lead efforts to support change within large, complex healthcare entities.
Access to and familiarity with external digital innovation ecosystem preferred.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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