Network Engineer

LOCATION: Westport, Co Mayo, Ireland

The role:

• Troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fibre links between switches – Able to visualize errors  and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

Required experience:

• Minimum 3-5 year experience in a similar position
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment’s
• Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devices
• Candidate should have all local language proficiency and communication ability in English is mandatory
• Candidate should be flexible to work round the clock on-call basis as an when required apart from scheduled shift
• 
  

ABOUT US:

AO IT Group is an award-winning, fast-growth, global IT services and cyber security consultancy operating in over 130 countries. AO IT Group is proud to sit within the Stock Exchange's Top 1000 most inspirational companies in the UK.

OUR VALUES:

Our team prides itself on our core values and commitment to doing the basics brilliantly. If you too strive to engage delight, we would love to hear from you.