Service Booking Administrator

2 weeks ago

Naas, Ireland Joe Mallon Motors Full time

Service Booking AdministratorOverviewWe are seeking a highly organized and detail-oriented Service Booking Administrator to join our team.This is a non-customer-facing role, ideal for someone with strong administrative experience who enjoys working behind the scenes to ensure smooth service operations.Key ResponsibilitiesCreate service bookings from phone and email enquiriesManage and respond to daily service email follow-upsConduct follow-upVoice of the Customersatisfaction callsPrint and prepare daily job cards for the service teamRebook appointments when parts arrive into stockMaintain and follow up on the Work In Progress (WIP) listSupport the service team with additional administrative tasks as requiredKey Skills & AttributesStrong administrative and organizational skillsExcellent attention to detail and accuracyConfident in handling phone-based tasks (outbound follow-up calls)Proficient in Microsoft Office and comfortable with internal systemsAbility to work independently and as part of a teamPositive attitude with a proactive approach to problem-solvingWhat We OfferOngoing training and professional development.The opportunity to work with a supportive, ambitious, and forward-thinking team.Long-term career progression within an established motor group.Job Type: Full-timeBenefits:On-site parkingWork Location: In person

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