Showroom Host

About the RoleWe are a busy Volkswagen dealership based in Ballybrit, Galway, and we are seeking a Showroom Host / Customer Contact Administrator to join our team in a job-sharing capacity.This role is perfect for someone who enjoys engaging with people, thrives in a busy environment, and takes pride in creating a welcoming atmosphere.As the first point of contact for visitors and callers, you will represent the face and voice of Western Motors.You'll support both the Sales and Aftersales teams through a mix of customer service, administration, and communications duties.This position will operate on a rotational job-share basis, working either Monday to Wednesday or Thursday to Saturday, with each team member providing cover for the other during annual leave to ensure continuous customer service.Key ResponsibilitiesDeliver a warm, professional welcome to all customers and visitors.Manage inbound calls, messages, and showroom queries efficiently and courteously.Make outbound calls for service reminders, booking confirmations, and customer follow-ups.Maintain the presentation and cleanliness of all customer-facing areas.Support the Business Development Centre (BDC) with campaigns, CRM updates, and administrative tasks.Handle a variety of office duties including post, stock orders, and documentation uploads.Contribute to our commitment to customer care and continuous improvement.About YouWe're looking for someone who:Has excellent communication and interpersonal skills.Is organised, adaptable, and able to manage multiple priorities.Is confident using telephony and CRM systems (training provided).Enjoys being part of a close-knit, customer-focused team.Is available to work in a job-share pattern (Monday–WednesdayorThursday–Saturday, rotating weekly or as scheduled).Is flexible and willing to provide cover for their job-share partner during annual leave and any other leave.Previous experience in a front-of-house, reception, or customer service role is desirable but not essential — enthusiasm and professionalism are what matter most.Job Type: Part-timePay: From €***** per hourExpected hours: 24 per weekWork Location: In person