Systems Development Manager, Esc Managed Operations

OverviewSystems Development Manager, ESC Managed Operations (Job ID: 3083870) – Amazon Development Centre Ireland Limited.AWS is introducing the European Sovereign Cloud (ESC).We are seeking experienced development engineering leaders with a strong background in both development management and operations to build and lead operations and development teams delivering high-availability AWS services for EU customers (EC2, S3, Dynamo, Lambda, Bedrock).As part of the AWS Managed Operations team, you will oversee the launch of the ESC in 2025, work with AWS global teams, and influence the evolution of AWS services and technology.You will collaborate with technology leaders, contribute to day-to-day operations improvements, and drive availability, reliability, latency, performance, and efficiency improvements.You will manage teams in systems operations and development with a focus on automation and engineering efficiency.The goal is to deliver scalable services and a high-availability experience for EU customers.European Sovereign Cloud (ESC) is part of AWS Utility Computing (UC).UC provides innovations from foundational services like S3 and EC2 to new product innovations that differentiate AWS.As a member of UC, you'll support development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services in AWS.Managed Operations engineers engage with AWS customers requiring specialized security solutions for cloud services.ResponsibilitiesLead your team in executing organizational and team roadmaps, focusing on automation goals.Provide regular check-ins and strategic guidance to foster collaboration and shared success.Analyze systems and software performance, identify improvements, and shape strategies to enhance efficiency.Collaborate across departments to strengthen relationships and streamline processes for optimal team functioning.Build coaching and mentoring programs to ensure a skilled and invested workforce.Regularly review key performance metrics to ensure alignment with business objectives and drive results.Identify successes and areas for improvement to prepare teams for launch challenges and opportunities.This position may involve on-call responsibilities and escalation calls.QualificationsBASIC QUALIFICATIONSThis role requires you to be a national of an EU member state.Bachelor of Science in Computer Science, Engineering, Mathematics or equivalent work experience.Demonstrated Software Development or Systems experience (hands-on development and OO design) with a proven track record of high-scale hiring and talent management across multiple disciplines.Systems engineering experience (e.g., virtualization, hardware design, OS tuning) with experience building scalable infrastructure software or distributed systems.Knowledge of professional software engineering practices and SDLC, including coding standards, code reviews, source control, build processes, testing, and operations.PREFERRED QUALIFICATIONSMaster's degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent.Strong fundamentals in networking, network services, and operating systems.Experience leading deployment automation and monitoring in development life cycle processes.Strong program and product management skills.Experience with distributed systems at scale, including AWS platforms, services and design patterns.Excellent written and verbal communication skills.Strong sense of ownership and commitment to operational excellence.Benefits & CultureAmazon is an equal opportunities employer.We believe that employing a diverse workforce is central to our success and make recruiting decisions based on experience and skills.We value your passion to discover, invent, simplify and build.We are committed to protecting your privacy and the security of your data.Please consult our Privacy Notice to learn how we collect, use, and transfer personal data of candidates.We are also an equal opportunity employer and do not discriminate on protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need workplace accommodation or adjustments during the application and hiring process, including support for the interview or onboarding process, please visit our accommodation page for more information.Posted:September 16, 2025 (Updated recently)#J-18808-Ljbffr