General Manager

2 weeks ago

Balbriggan, Ireland Omniplex Cinema Group Full time

Omniplex General Managers are responsible for a wide range of tasks including the overall daily operations of the cinema.Promoting effective visitor services, improving efficiencies, increasing profits, and achieving company objectives.ResponsibilitiesLead and develop a team by providing supervision, direction, and guidance.Achieving audience and sales goals.Ensure excellent customer service standards are always adhered to.Deal effectively with customer concerns.Implement and drive promotions within the cinema.Managing the sites social media platforms to company policyEnsure adherence to company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.Oversee recruiting, training, and developing new employees.Rostering employees and processing payroll within agreed budgetsAddressing performance management issues in line with company procedures in a timely manner.Perform daily, opening, and closing operational and administrative duties.Maintain a good knowledge of Products and Services.Effective budgeting and stock control.Projection scheduling using tools/guidance provided to maximize audience numbers.Complying with licensing and health and safety regulations.Professional in appearance.Adhering to company code of appearance.Ability to work on your own initiative to meet deadlines.Take ownership of the successful completion of personal training.The PersonA strong leader looking for a challenge.Able to manage and motivate a team to provide a professional, high quality and successful cinema experience to all.Drive for ResultsUnderstanding and ability to drive key performance indicators, maintain standards and motivate employees to achieve set targets.Not willing to accept poor or average performance.Setting the tone.Communicating to all staff a passion and commitment to achieve CommunicationProviding an open and inviting working environment that encourages engagement.Share appropriate information and knowledge to allow others to succeed.Communicating issues to management to help remove obstacles.Ability to Communicate in a clear and confident manner.Managing Team Performance & DevelopmentEnsuring employees have the required training and skill set to complete their role.Facilitating a Review, Coaching & Feedback approach to ensure employees know what is expected of them and how they are performing.Always looking ahead – Succession PlanningBeing open to new ideas and sharing information.Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.Qualifications & RequirementsAt least 3 years' experience in a management roleAged 18 years or older.Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.This is a full-time in person role.Proficient IT skills are also importantJob Type: Full-timeBenefits:Additional leaveCompany pensionEmployee assistance programEmployee discountSick payWellness programExperience:Retail / Hospitality management: 1 year (required)Work authorisation:Ireland (required)Work Location: In person

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