Customer Delivery Driver/Picker

Overview24 hours per week, over 3 days.€***** per hourOur drivers are the face of our business and their interaction with our customers is crucial to our success.In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing).As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.Along with this, you will be working within our coldstore that runs at a chilly -20oc.Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary.You will need to work as part of the wider team always looking to help out the office team.We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.We're passionate about Making a Real Difference to people's lives with delicious and nutritious meals for everyone to enjoy.We will be hosting interviews on Wednesdays.Who we areWiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.ResponsibilitiesDeliver frozen meals to our customers in a timely mannerPicking orders within the coldstoreUsing our app to update customers deliveriesDelivering exceptional customer service at all timesUndertake pre-shift inspection of your vanDrive safely, responsibly and within the lawClean and refuel your van as and when neededContact the office with any discrepancies or delaysEnsure customer confidentialityHelping the office team and picking team when requiredReporting health and safety, stock quality and mechanical issuesAssist the team if another member of the team is absent or on holidayCarry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customersAbout youEssential:Experience within a customer service-based roleFull Manual Driving LicenceBasic computer literacy including use of phone appsEvidence of work stabilityBasic secondary educationDesirable:Experience of multi-drop delivery roleExperience within a care-based roleWarehouse experienceHealth & Safety awarenessPersonal QualitiesFriendly, approachable and reliablePassionate about delivering excellent customer serviceGood attendance and timekeepingYou must have held a manual driving licence for at least 2 years.All offers of employment are subject to a Driving Assessment, Driving Licence checks and other relevant employment checks.Company BenefitsCompetitive salary21 days annual leave + public holidaysPension contributionOur ValuesAs a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.We develop a range of products designed to enhance health and well-being for all our customers.We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people.We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by ****.Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future .We embrace inclusion, empowering individuals from diverse backgrounds.Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.#J-*****-Ljbffr