Safer Gambling Manager
2 weeks ago
Safer Gambling Manager - 12 Month FTC - Mat Leave Cover
The Safer Gambling Manager will be primarily responsible for the ongoing management and delivery of Matchbook's customer interaction and Safer Gambling programme to ensure that our customers gamble in a safe environment that complies with regulatory requirements across several jurisdictions.
Particular emphasis on the continued delivery of Remote Customer Interaction (RCI) guidance in the UK and ongoing development of the internal policy and processes to remain compliant with developing requirements for Financial Vulnerability Checks and Financial Risk Assessments.
Engagement with Trade Bodies and Regulatory Authorities as required where necessary.
Reporting to the Head of Risk and Compliance, the role is key in maintaining and delivering our vision of being a compliant, highly trusted and sustainable operator.
What we are looking for
Own and maintain the Safer Gambling Policy, ensuring procedures are current, well-documented, and communicated across the organisation for all jurisdictions.
Manage the efficacy of interactions carried out by the Analysts and take the lead on more complex cases where needed.
Own training for the team of Analysts and wider business, specifically for Safer Gambling requirements, where required.
Be the "lead", for any identified changes to policy or process relating to Safer Gambling either technically or operationally to ensure best practice.
Report to the Compliance Committee and SG SteerCo, trends and analysis of the efficacy of the RCI programme.
Contribute to any regulatory assessments in relation to the safer gambling framework.
What we are looking for
Previous experience in delivering UK LCCP SG requirements and presenting where required to Regulators.
Understanding of Identify, Interact and Evaluate requirements from a regulatory, technical and operational perspective.
Experience of multiple regulatory environments is beneficial.
Sports betting & exchange experience preferable.
Strong verbal and written communication skills, with the ability to convey complex information clearly.
Ability to work independently and make informed decisions, while keeping key stakeholders updated.
Collaborative, proactive, and solutions-oriented mindset.
Proven ability to assess and manage regulatory risks at both project and organisational levels.
Experience in delivering staff training is desirable.
Fast learner with the ability to adapt to evolving regulatory requirements.
Strong attention to detail with a high degree of accuracy.
Location
The role may be considered fully remote, although travel to our offices in Cork (Ireland) and London (UK) is necessary for induction and ad-hoc visits where required.
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Cork, Ireland Xanadu Consultancy Full timeSafer Gambling Manager - 12 Month FTC - Mat Leave Cover The Safer Gambling Manager will be primarily responsible for the ongoing management and delivery of Matchbook’s customer interaction and Safer Gambling programme to ensure that our customers gamble in a safe environment that complies with regulatory requirements across several...
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