Policy Specialist, Ads And Shopping, Trust And Safety

Policy Specialist, Ads and Shopping, Trust and Safety
link
Copy link
corporate_fare
Google
place
Dublin, Ireland
Mid
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
Apply
link
Copy link
Bachelor's degree or equivalent practical experience.
4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
Master's degree in a related field.
Experience in policy implementation and understanding of advertising policies.
Experience in Trust and Safety.
Experience in scaled solutions.
Excellent written and verbal communication and presentation skills and the ability to influence cross-functionally at various levels.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products.
They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.
On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right.
You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency.
And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role, you will drive change to products, policies, systems and processes, and connect across policy, product, engineering, business, government affairs, public relations and legal teams to bridge their interests through policy implementation and targeted communications.
You will ensure policy intent is translated in execution and explain policies to internal and external audiences.
You will have a focus on optimizing policy implementation so it can be achieved with efficiency and scale.
You will work on the user for using technical, legal, business, and policy expertise to improve Google's policies and user experience.
You will advise Google on core principles and also drive and manage projects.
You will work with sensitive content or situations and will be exposed to graphic, controversial, or upsetting topics or content.
Responsibilities
Serve as a member of the policy team responsible for implementing scalable Google Ads, including Shopping advertising and content policies.
Identify gaps or conflicts in existing policy framework, develop scalable solutions, and work to win consensus across the organization.
Manage and resolve escalations from internal and external parties (including sales, legal, PR)as appropriate.
Identify escalation patterns and trends and provide feedback on systems/tools process in order to increase automation while providing a better user experience.
Collaborate with Product Managers, Trust and Safetyteams, and Engineering to influence product decisions and prioritization and improve user experience for policy-related issues.
Collaborate with Sales, internal support organizations for policies to be understandable in its landing in the market.
Drive awareness and understanding of content and advertising policies across the Ads ecosystem and respective partners.
Google is proud to be an equal opportunity and affirmative action employer.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes.
Please do not forward resumes to our jobs alias, Google employees, or any other organization location.
Google is not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr