Programme Assistant

Overview
We would like to invite applications for the following 39 hour, 12 month fixed term contract role.
Programme Assistant
Supported Living Kilkenny
IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.
As a Programme Assistant you will be expected to provide personal and activity-based assistance to the members of the Supported Living Services in a way which enhances their independence, dignity and self-esteem as members of the local community.
For the successful implementation of this role there are several relationships which should be fostered and developed: primarily these will be with the members and their advocates.
Close liaison is also required with the Services Coordinator, Service Support Officer, colleagues and volunteers, as well as the members' families.
Links will also be made with relevant voluntary and statutory agencies and educational institutes.
Main Duties and Responsibilities
To support individual members to maximise their potential using a person-centred approach.
Assisting members in all aspects of personal care and daily living as identified by them.
Supporting participation in social activities outside the home as identified by the members.
Supporting independent living skills training as identified by the person.
To be a key worker and advocate for the members.
Completing as required the normal range of duties associated with the upkeep of a residence.
Ensuring that your work and interaction with others is such that it promotes and enhances the independent living capacity of the people using the service.
To be available to work flexible hours, i.e. mornings, evenings, overnights.
Implementing the action planning and reporting systems within the parameters set by the Service Co-ordinator.
Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the service.
Record and report any incidents/accidents to the Service Co-ordinator.
To work in a confidential manner respecting people's right to privacy and your role in their home.
To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation.
Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.
Carry out other duties and/or responsibilities which may be assigned to you from time to time.
Record and report any hazards, accidents or potential incidents to the Service Coordinator/Service Support Officer.
Person Specification
Training, Experience and Qualifications
A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential.
QQI Major Awards that are deemed relevant to IWA are:
Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)
Health Service Skills (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support)
Health Care Support (to include minor components Safety & Health at Work and Care Skills and Care Support)
Category B Driving Licence is required
Knowledge and Skills
Strong computer and administration skills, an advantage
Previous experience of working with people with disabilities is desirable
Understanding of the social model of disability and the concepts of person-centred planning is an advantage
Understanding of independent living is desirable
Demonstrate excellent communication skills with a good level of spoken and written English
Competencies
Communicating and Influencing
Motivating and Empowering
Innovation and Creativity
Planning and Organising
Quality and Customer Focus
Availability
This is a set roster that is implemented from the employee's start date and it rolls on a 4-week basis.
Week 1 May include Days / Splits
Week 2 May include 2 long shifts and weekend on
Week 3 May include mornings or evenings
Week 4 May include nights (waking or sleepovers)
Behaviours
The ability to work as part of a team and work on own initiative
An ability to build strong relationships at all levels and show confidence among the team
Strong customer service focus
Be of good character
Remuneration & Benefits
The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.
Flexible hours including day, evening, overnight and on-call rota
Salary range for this position is €15.39 to €17.12 per hour (DOE)
Excellent working conditions
Training & development opportunities
Annual leave - 8% of hours worked
PRSA Pension scheme available and group VHI & HSF Health Cash Plans
Employee Assistance Service
The closing date for applications is Tuesday 30th September 2025
Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.
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