Customer Service

2 weeks ago

Dundalk, Ireland Infusion Healthcare Full time

We're an Irish- owned Medical Distributor & Website looking for a Customer Service & E-commerce Assistant to join our team full time in Drogheda.You will be the first point of contact for customers and suppliers, handling inbound calls, emails, order queries and general administration, while also supporting internally across ecommerce and any marketing activities.What you will do:Answer inbound calls & emails, providing excellent customer servicePrepare business sales & quotations & process ordersManage office admin systems, databases & inventory (Microsoft & Mailchimp)Assist with invoicing and accounts (Sage 50 experience a plus)Support marketing & communications campaignSuggest ways to improve & grow our internal processes & proceduresJob Type: Full-timePay: €35,****** per yearBenefits:On-site parkingApplication question(s):Strong Communication & organisational skillsCustomer focused with positive attitudeStrong leadership skillsSage 50 / Woo Commerce experience is beneficialExperience:Sage 50 Accounting: 1 year (preferred)Ecommerce: 2 years (preferred)Woo Ecommerce: 2 years (preferred)similar role: 4 years (preferred)Language:English (preferred)Enlish (preferred)Work Location: In person

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