
Vice President – Client Experience Platform
3 weeks ago
Vice President – Client Experience Platform
Join to apply for the
Vice President – Client Experience Platform
role at
The Citco Group Limited
Vice President – Client Experience Platform
1 week ago Be among the first 25 applicants
Join to apply for the
Vice President – Client Experience Platform
role at
The Citco Group Limited
JOB DESCRIPTION
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide.
With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
About Citco
JOB DESCRIPTION
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide.
With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit The Role
We are seeking an experienced and innovative Vice President to join our Client Experience Platform team.
This leadership position will be crucial in implementing and delivering digital workflow solutions that enhance our clients' web experience across the CitcoOne platform.
Working closely with the Senior Vice President of Client Experience Platform, this role will focus on transforming traditional client interactions into seamless digital experiences across our various business lines including Hedge Funds, Fund of Funds, Private Equity, and Real Estate Funds.
This role combines deep understanding of client workflows with digital transformation expertise to create efficient, user-friendly solutions that streamline client interactions and improve operational efficiency.
The VP will work collaboratively with business stakeholders and technical teams to identify, design, and implement digital workflow opportunities that enhance the client experience.
This position reports to the Senior Vice President of Client Experience Platform.
Responsibilities
Your Role:
Lead the identification and implementation of digitization opportunities across client workflows and interactions
Design and oversee the development of end-to-end digital solutions for client approvals, queries, and deliverables
Collaborate with business units to map current processes and design improved digital workflows
Partner with technical teams to ensure successful implementation of digital solutions
Ensure consistency in platform development and user experience across all asset classes
Drive adoption of digital solutions through effective change management and client engagement
Develop and maintain documentation of workflow processes and requirements
Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback
Identify opportunities for process automation and efficiency improvements
Work closely with the SVP to align workflow initiatives with overall platform strategyYou will serve as a product expert and the voice of all our internal and external CItcoOne users
Qualifications
About You:
7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services
Proven track record of successfully implementing digital workflow solutions at scale
Strong understanding of business process management and workflow optimization
Experience with client-facing applications and user experience design
Deep knowledge of financial services operations and client service processes
Strong project management skills with experience in agile methodologies
Excellent analytical and problem-solving abilities
Outstanding communication skills with ability to influence stakeholders at all levels
Experience in gathering and documenting business requirements
Bachelor's degree required; relevant advanced degree preferred
Ability to travel as needed to meet with clients and team members globally
Our Benefits
Your well-being is of paramount importance to us, and central to our success.
We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds.
Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all aspects of the selection.
Seniority level
Seniority level
Executive
Employment type
Employment type
Full-time
Job function
Job function
Other
Referrals increase your chances of interviewing at The Citco Group Limited by 2x
Get notified about new Vice President jobs in
Dublin, County Dublin, Ireland
.
General Manager, Leadership and Capability NRS14909
Dublin, County Dublin, Ireland 3 weeks ago
Naas, County Kildare, Ireland 2 weeks ago
Naas, County Kildare, Ireland 1 month ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 weeks ago
General Manager, Leadership and Capability NRS14909
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 4 weeks ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Vice President, KYC Policy & Regulatory Strategy
Dublin, County Dublin, Ireland 1 week ago
Dublin 7, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
General Manager Strategic Planning and Service Delivery DML725186
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
General Manager's Assistant, SNN4 Operations
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
General Manager Strategic Planning and Service Delivery DML725186
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 1 week ago
Vice President, Business Development, Dublin Equity & Fixed Income Sales
Dublin, County Dublin, Ireland 14 hours ago
Vice President, Regulatory Oversight Management I
Dublin, County Dublin, Ireland 14 hours ago
Engineering Director (Relocation to Prague, CZ)
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Maynooth, County Kildare, Ireland 4 days ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 4 days ago
VP Expenses, Client Accounting (Funds, exclusive role)
Dublin, County Dublin, Ireland 5 days ago
DML-7-25-166 General Manager – Financial Accounting and Control
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Assistant Vice President, Credit Risk | Aircraft Leasing
Dublin, County Dublin, Ireland 1 week ago
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
-
Vice President – Client Experience Platform
1 week ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeVice President – Client Experience PlatformJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedVice President – Client Experience Platform1 week ago Be among the first 25 applicantsJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedJOB DESCRIPTIONCitco is a...
-
Vice President – Client Experience Platform
3 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeVice President – Client Experience PlatformJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedVice President – Client Experience Platform1 week ago Be among the first 25 applicantsJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedJOB DESCRIPTIONCitco is a...
-
Vice President
4 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeVice President - Client Experience Platform Vice President - Client Experience Platform Vice President - Client Experience Platform Job Description About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide.With more than $1.8 trillion in assets under administration,...
-
Client Services Vice President
3 weeks ago
Dublin, Dublin City, Ireland Robert Walters Ireland Full timeClient Services Vice President - Structured Finance Save job A leading global financial institution is seeking a Client Services Vice President to join its expanding Dublin-based Structured Finance team, focusing on Collateralised Loan Obligation (CLO) and Loan Fund transactions.This senior role offers you the chance to act as the primary contact for a...
-
Vice President
3 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeJob Description Vice PresidentDublin, IrelandAbout Citco Citco is an award-winning global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide.With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For...
-
Vice President
4 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeJob DescriptionVice PresidentDublin, IrelandAbout CitcoCitco is an award-winning global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For...
-
Vice President
2 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeSocial network you want to login/join with:Vice President - Client Experience Platform, Dublincol-narrow-leftClient:The Citco Group LimitedLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:71f01e5bf12dJob Views:5Posted:10.08.2025Expiry Date:24.09.2025col-wideJob...
-
Dublin, Dublin City, Ireland JPMorganChase Full timePrivate Equity Fund Administration Vice PresidentJoin to apply for the Private Equity Fund Administration Vice President role at JPMorganChasePrivate Equity Fund Administration Vice President4 days ago Be among the first 25 applicantsJoin to apply for the Private Equity Fund Administration Vice President role at JPMorganChaseJob DescriptionAre you looking...
-
Assistant Vice President, Credit Risk
2 weeks ago
Dublin, Dublin City, Ireland GKR Search and Selection Full timeAssistant Vice President, Credit Risk | Aircraft LeasingOur client, a leading global aviation finance and leasing company, is seeking an experienced Assistant Vice President, Credit Risk to join their dynamic team.This is a key role offering exposure across investment decisions, airline relationship management, and portfolio risk strategy on an international...
-
Vice President
3 weeks ago
Dublin, Dublin City, Ireland The Citco Group Limited Full timeSocial network you want to login/join with:Vice President - Client Experience Platform, Dublincol-narrow-leftClient:The Citco Group LimitedLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:71f01e5bf12dJob Views:5Posted:10.08.2025Expiry Date:24.09.2025col-wideJob...