Head Housekeeper

Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Head Housekeeper, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us.
Take a deep breath because you'll be stepping into a busy role
You'll think creatively to ensure that all areas of the hotel are clean and well-presented, and continually think of new ways to improve the Leonardo Hotels product.
You will inspire a vibrant team to exceed our guests' expectations and create memorable moments.
Some of the perks you could enjoy include: Head of Department bonus scheme: based on our financial and your personal performancesEnhanced pension planSpecial rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming ofCompany-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shopsMeals on dutyTalent referral scheme: earn yourself a bonus for recommending a friend to join usWe love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards CelebrationThe important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing SupportOngoing job-related training programmes with clear paths for progressionIf you're our ideal Head Housekeeper, you will: Be yourselfEnsure that the Housekeeping department meets all Health & Safety requirementsEnsure that KPIs are met and support your team to achieve theseCollaborate with the wider hotel team to meet the hotel's strategic objectivesThink about the future by creating training and succession plansWhy come join us? We look after our colleagues just as well as we look after our guests.
Once you're part of the team, you're part of the Leonardo community and it's our role to keep you at the top of your game as a Head of Department (HOD)
Our HODs hold key team leadership roles, so we support your management skills with our "People Programme" and "Passion 4 People Leonardo Culture" workshops.
To develop vital business and people skills we offer an 8-month "Fast Forward Programme", or if the time is right our longer-term "Accelerate Programme" will prepare you for your first DGM or Operations Manager role
"Accelerate" develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH).
With our support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality.
Our Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe.
We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us

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