Trainee Business Manager

3 weeks ago

Dublin, Ireland Windsor Motors Full time

Trainee Business ManagerAbout UsWindsor Motors is Ireland's favourite motor group, proudly serving customers since ****.With 12 state-of-the-art locations nationwide and a team of 350+ dedicated professionals, we partner with some of the world's leading automotive brands.Recognised as one of Ireland's Best Managed Companies by Deloitte, our success is driven by the passion and commitment of our people.As we continue to expand, we're looking for enthusiastic individuals who strive for excellence to join our growing team.Purpose of the RoleAs a Trainee Business Manager, you'll develop the skills needed to drive profitable sales of finance and insurance products while supporting an exceptional customer experience.Working closely with the Dealership and Sales Managers, you'll learn to manage the full F&I sales process, mentor the sales team, and ensure compliance at every step.This is a hands-on, training-supported role, offering exposure to multiple dealerships within the Windsor Motor Group.Main Objectives & ResponsibilitiesSupport the sale of finance and insurance products using approved providers.Ensure sales executives are confident in presenting F&I options to customers.Train, coach, and support the sales team on product knowledge and sales techniques.Maximise F&I opportunities by ensuring customer referrals quality from the sales team.Collaborate with the Sales Manager to drive vehicle sales through prospecting and lead generation tools (e.g., Equity Manager).Ensure every sales quote includes a finance option as part of the CRM process.Work with the F&I Director to set and track monthly and annual income targets.Performance IndicatorsQuality and volume of customer referralsFinance and product penetration ratesIncome per unit and return on financed balancesBusiness placement and provider mixSales executive F&I targets and monthly reviewsOperational DutiesAccurately complete all documentation for GAP, SMART, Warranty, and other products.Participate in sales meetings with F&I updates and address any issues.Monitor online and email enquiries to capture all customer opportunities.Maintain accurate logs of vehicle sales to support monthly KPI reporting.Provide the F&I Director with regular updates (10-day, 20-day, and month-end reports).Revisit previous and existing customers to identify renewal and upsell opportunities.Track finance balances and ensure timely collection of outstanding amounts.Ensure customers clearly understand all finance and insurance obligations.Stay informed on current offers, promotions, and point-of-sale materials.Comply with all legal and regulatory requirements related to finance and insurance.Maintain a professional and customer-focused approach at all times.NB: the job description is a guideline and does not aim to detail every possible task and expectation.The job description may be subject to change from time to time.Skills & ExperiencePrevious experience in a financial or retail sales environment is an advantage.APA/CDP accreditations are desirable but not essential (training provided).Proficiency in Microsoft Office Suite.Full Irish driver's licence required.Strong communication and time-management skills.Ability to work in a fast-paced, team-oriented environment.What We OfferFull training and career development support20 days annual leave plus 10 public holidaysCompetitive salary and on-target earnings (details shared at interview)Job Type: Full-timeBenefits:Company carOn-site parkingWork Location: In person

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