Product Manager Senior

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity.
Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces.
Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment.
Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company.
We use technology to solve problems in spaces, light and more things to come.
Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
Job Summary
The Senior Product Owner for the Q-SYS Reflect application leads the definition and delivery of core operational capabilities: monitoring & management, device lifecycle management, and mass deployment features for field devices/systems.
This role is explicitly customer-obsessed—turning enterprise and integrator/MSP needs into clear roadmaps, well-groomed backlogs, and production-ready requirements and artifacts.
Key Tasks & Responsibilities
The Sr.
PO partners with Engineering, UX, Cloud/DevOps, Support/CS, and collaborates with other Reflect product owners and/or product managers to ship coherent, high-quality outcomes.
A key objective is acting as a bridge between US and India teams to improve time-zone overlap, clarity, and delivery velocity across our globally dispersed organization.
Product Development
Own the operational roadmap and quarterly planning for monitoring & management, device lifecycle, and mass deployment to field devices/systems.
Run discovery, maintain a structured customer feedback repository, and ensure traceability from insights ? problems ? outcomes ? backlog items.
Drive backlog management & grooming, maintain clear Definition of Ready/Done, and write high-signal acceptance criteria.
Author PRDs/SRDs, user stories, UX briefs, acceptance tests, and release notes; validate increments with customers and internal stakeholders.
Lead Agile ceremonies, remove blockers, and collaborate across time zones; maintain transparent status and decision logs for follow-the-sun handoffs.
Product Marketing
Coordinate closely with US and international Product Marketing to align positioning, documentation, training, launches, and sales enablement for operational features.
Provide crisp collateral and partner on communications around scheduled device rollouts and lifecycle improvements.
Feed market signals into messaging and enablement plans; support internal training for Support/CS and Sales.
Partner with Q-SYS Marketing to establish and reinforce cloud as a key differentiator in the market.
Skills And Minimum Experience Required
BA/BS preferred
3+ yrs of experience in product owner or product management role for a Cloud based platform or SaaS products.
Certification in Agile or Scrum methodologies
AV industry technical certifications are beneficial
Experience supporting or managing cloud platforms, with familiarity in areas like cloud infrastructure, subscription services, or RMM.
Proven track record of working in Agile environments, with a strong understanding of backlog management, sprint planning, and cross-functional collaboration.
Deep understanding of cloud platform products and subscription models, particularly around RMM and IoT.
Strong expertise in backlog management and ability to translate strategic priorities into actionable product roadmaps, epics, and stories.
Highly independent and self-directed
Open to travel if/as required
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