Night Manager Full Time

3 weeks ago

Dublin, Ireland Dalata Hotel Group Plc Full time

Night ManagerBenefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel GroupBenefitsFree employee meals on duty50% Off F&B in all properties€/£60 employee rate on rooms for all Dalata-owned hotels30% off rate for your Friends & FamilyExtra AL day for every year worked (5 days to a maximum of 5 days)Employee Assistance Programme.Cycle to Work Scheme/Transport SchemesPension access (Ask your HR Manager for local pension information)Development Opportunities through our Dalata Academy- support your career journeyStaff Appreciation Initiatives, fun team-building activities and regular charity eventsYour JobResponsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer serviceGuest relationsResponsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aidPerformed front Office duties, including running the night audit report and check-in and checking out guestsManaging the team of Night Porters and their nightly tasksFood & Beverage service at nightLead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel standards.Lead and develop the Night team, making sure that they become prepared for the next step in their career.Contribute to the strategic running of the hotel.What You Will Need2 -3 years in a similar night or reception roleExcellent knowledge of the hotel businessPrevious hospitality experience is essentialGood computer skills and knowledge of Opera isKnowledge and experience of using the Brilliant electronic front office systemExcellent skills in People leadership and development.Excellent organisational skills and the ability to oversee & delegate work to others.A warm, friendly and approachable personality when dealing with fellow staff and guests.The ability to work on their initiative, as well as being capable of working as part of a teamAbout UsDalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.Dalata Hotel Group Plc is an Inclusive Employer.We actively encourage people from all backgrounds and abilities to apply to be part of our team.However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.#J-*****-Ljbffr

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