Senior Salesforce Engineer New Dublin, Ireland

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.Founded in **** and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.What\'s the opportunity?We are looking for a Senior Salesforce Engineer to join Team Order (CPQ).In this role, you'll work closely with team members on building a more robust and scalable Quote-to-Cash system.You'll also have the chance to work on transformational change in how we do business at Intercom.What will I be doing?Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system.Advise on and help execute transformational systems projects.Actively participate in maintaining a culture of quality and consistency.Execute projects within the remit of the team from inception to delivery.Create observability in Quote-to-Cash systems.Ensure Quote-to-Cash system health.What skills do I need?Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needsExperience with GitComfortable finding, investigating, and solving large, vague problems.Comfortable communicating with stakeholders to ensure project success.Experience working on transformational projects with multiple stakeholdersSalesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirableExperience with Snowflake/ SQL / DBTDevelopment experience outside Salesforce (Ruby)Experience with Gearset or CI / CDWe are a well treated bunch, with awesome benefitsIf there's something important to you that's not on this list, talk to usCompetitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenPension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you're cycling, we've got you covered on the Cycle-to-Work Scheme.With secure bike storage tooMacBooks are our standard, but we also offer Windows for certain roles when needed.Intercom has a hybrid working policy.We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.We expect employees to be in the office at least three days per week.Intercom values diversity and is committed to a policy of Equal Employment Opportunity.Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.Interested in building your career at Intercom?Get future opportunities sent straight to your email.Apply for this jobTo apply, please submit your resume and details as requested in the application form.#J-*****-Ljbffr