Assistant Store Manager, Tommy Hilfiger

Overview
Be part of an iconic story.
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.
Our brands include TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories.
Tommy Hilfiger's global marketing approach taps into culture through F.A.M.E.S.—the people, organizations and ideas driving the future of Fashion, Art, Music, Entertainment and Sport.
Major global campaigns, sponsorship platforms, and activations bring energy and inspiration to the brand.
Immerse yourself in TOMMY HILFIGER here
(YouTube, Instagram, TikTok)
About The Role
Our stores are the life and soul of our business.
They are the main touch points with our evolving consumer base.
As retail evolves, our stores set the tone for what our two brands are all about.
They are a window to our great brands and must deliver a first-class experience with in-store standards that are never in question.
To achieve this, we hire individuals who live and breathe the values of our business, who are passionate about delivering great service, and who believe that we must adapt to change and evolution.
The Assistant Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.
Responsibilities Include
Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
Identify opportunities to grow the business and improve performance through collaboration with others.
Maintain corporate visual merchandising directives and standards for sales floor and back room.
Work alongside the visual merchandising team to ensure clear communication between VM and store teams.
Partner with the store management team to build on business opportunities and achieve company standards and objectives.
Focus staff on building quality relationships with internal and external customers and ensure accountability in creating a repeat customer base by delivering unparalleled service.
Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
Communicate to the Store Manager what is driving sales and discuss issues/priorities to develop strategies to maximize business; ensure weekly visual presentation action plans.
Analyze store-level reports and create action plans to improve results.
Assist with manpower planning, recruitment, interviewing and hiring processes; recruit personnel with diverse perspectives and backgrounds.
Work with the Store Manager to build bench strength for key positions, including potential successors.
Participate in weekly management meetings and other staff meetings.
Clearly communicate store and individual sales goals and other key performance expectations; provide guidance on what is needed to improve performance.
Provide a great customer journey and achieve exemplary mystery shop results.
About You
You connect to consumers and have a track record of supervisory or specialist roles within a premium or luxury brand.
You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
You are an effective communicator with the ability to cultivate belonging.
You collaborate to win and recognize and celebrate contributions and achievements of others.
You are courageous in giving feedback that promotes positive behavioral change.
You adapt fast and work with pace.
You are energetic and inspire trust with a clear presence on the shop floor.
You approach issues with a can-do attitude and make informed decisions to find in-store solutions.
About PVH
We are brand builders focusing our passion and creativity to make Calvin Klein and TOMMY HILFIGER the most desirable lifestyle brands in the world, while positioning PVH as a leading brand group.
Guided by our values and enabled by our scale and global reach, we drive fashion forward for good as one team with one vision and one plan.
That's the Power of Us, the Power of PVH+.
One of PVH's greatest strengths is our people.
We strive to create a workplace where every individual is valued, every voice is heard, and we foster an inclusive and diverse community with a strong sense of belonging.
Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants on the basis of individual capabilities and qualifications without regard to protected characteristics.
PVH is committed to ensuring that all associates are compensated based on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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