Duty Manager-Maldron Hotel Sandy Road

Job Ref: DAL****Branch: Maldron Hotel Sandy Road GalwayLocation: Maldron Hotel Sandy Road Galway, GalwaySalary/Benefits: Meals on duty, staff discountsContract type: PermanentHours: Full TimeHours per week: 39Posted date: 12/09/2025Closing date: 14/10/2025Duty ManagerAre you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.In this role, you will enjoy the unique opportunity to shape the culture and success of your team, contribute to the strategy of this hotel and drive the business to ensure it reaches its potential.You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.BenefitsDevelopment Opportunities through our Dalata Academy to support your career journey50% Off FB in all properties€/£60 employee rate on rooms for all Dalata-owned hotels30% off the Friends Family rateFree employee meals on dutyExtra AL day for every year worked (5 days to a maximum of 5 days)Employee Assistance ProgrammeCycle to Work Scheme/Transport SchemesStaff Appreciation Initiatives, fun team-building activities and regular charity eventsYour Key Duties and Responsibilities:Greet guests, and inspire the team to deliver exceptional hospitality.Possess strong operational knowledge with the ability to work across departments as needed.Coach and train new employees to ensure everyone feels confident in their new roles.Demonstrate excellent problem-solving skills and the ability to handle conflicts or complaints smoothly.Requirements:Previous experience in a similar role is desiredStandards Driven; particularly in Food Beverage.To assist in departments to esnure smooth serviceDesire to progress and develop your career in hotels.Ability to develop and build relationships and influence all levels of the businessDalata Hotel Group – We bringthe heart of hospitalityto every hotel we own and operate.We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.Dalata Hotel Group Plc is an Inclusive Employer.We actively encourage people from all backgrounds and abilities to apply to be part of our team.However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.Dive into everything Galway has to offer at Maldron Hotel Sandy Road Galway.The entire city's at your fingertips when you stay at our 4-star hotel, located just a 15-minute walk into the city.Launch a day trip into the countryside or explore this amazing city with Eyre Square, Shop Street and Galway Cathedral just minutes from your door.Shopping, culture, history and nightlife, it all starts here.