Accommodation Assistant

2 weeks ago

Balla, Ireland Ashford Castle - Part Of The Red Carnation Hotel Collection Full time

We are recruiting for anAccommodation Assistantto provide quality service to our guests and ensure the cleanliness of all rooms and areas in a timely manner, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.Who are we?In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection.Through the grand stone gates, a royal adventure begins.This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense.Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa.The extraordinary characters of the castle passionately care about each and every guest experience.Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards **** and awarded Five Stars by Forbes Travel Guide **** and retained in ****.Key Responsibilities Of The Accommodation Assistant Will IncludeProviding each guest with the highest levels of Housekeeping service in accordance with Forbes 5 Star Standards and Red Carnation Hotels standardsTo provide a full service to vacated bedrooms and replenish stayover bedroomsTo provide guests, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needsThe Ideal Candidate For The Accommodation Assistant Position ShouldHave a friendly and outgoing personalityBe enthusiastic and fully flexible (need to work 5 days over 7 day period, inclusive of some weekends and holidays)Have strong communication skillsDemonstrate strong attention to detailBe legally eligible to work in IrelandHave the ability to handle busy situations and manage your workload effectivelyWhat's in it for you?Professional, award winning training and development opportunitiesDiscounted accommodation rates with Red Carnation Hotel CollectionAnnual Staff Appreciation Party and other Employee Recognition EventsDiscounted rates with many local businesses and third party service providers (including Estate Activities)Heavily subsidised accommodation (subject to availability)Free meals on dutyComplimentary dry cleaning of business attireRecommend friend and family bonus schemeTwo paid volunteering days each yearHoliday allowance increasing with length of service up to 25 daysHotel based recognition incentivesFree access to Employee Assistance Programme*Join us in this incredible new opportunity*We are an equal opportunities employer.The successful candidate must also be legally eligible to work in Ireland.

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