Agile Scrum Master

1 week ago

Dublin, Dublin City, Ireland RSA Group Full time

Join RSA and make a difference every day.

Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.

With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day.

At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As a proud member of the Intact family, we're part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums.

We want you to thrive and grow with us – and we'll give you all the tools, flexibility and learning opportunities you need to do it.

Culture and Community

RSA is a purpose-driven business – our purpose is to 'help people, businesses, and society prosper in good times, and be resilient in bad times'.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. We're also committed to helping society adapt to a changing climate, taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Our stats don't lie… in our annual engagement survey

87% of our people celebrate the diversity in their teams and the wider company

90% of our people feel safe to speak up and share if they've made a mistake

91% of our people feel valued and respected by leadership

89% of our people are benefiting and thriving through our hybrid working model

We are seeking a skilled and dedicated Scrum Master to facilitate and support our Agile squads in delivering high-quality products. The ideal candidate will have a deep understanding of Agile methodologies, excellent communication skills, and a passion for fostering a collaborative and productive team environment. If this sounds like you, we invite you to apply for this exciting opportunity.

Key Responsibilities:

  • Act as a servant leader and coach to Agile squads, ensuring adherence to Agile principles and practices.
  • Organize and facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Collaborate closely with Product Owners, stakeholders, and cross-functional teams to define and prioritize backlog items.
  • Empower squads to self-organize and make decisions, while removing any impediments that hinder their progress.
  • Promote continuous improvement within squads by identifying areas for enhancement and guiding the implementation of changes.
  • Monitor and track team performance metrics, such as velocity and cycle time, and use data-driven insights to optimize team efficiency.
  • Foster a culture of transparency, open communication, and continuous learning within the squads.
  • Facilitate conflict resolution and ensure a healthy team dynamic by promoting open dialogue and understanding.

Requirements:

  • Proven experience as a Scrum Master for at least 3 years, facilitating Agile squads in a fast-paced and collaborative environment.
  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Certified Scrum Master (CSM) or similar Agile certification.
  • Strong understanding of Agile principles, values, and frameworks (Scrum, Kanban, etc.).
  • Excellent communication, facilitation, and interpersonal skills.
  • Ability to adapt and tailor Agile practices to the unique needs of different teams.
  • Demonstrated experience in identifying and resolving impediments to ensure smooth team progress.
  • Proficiency in using Agile project management tools and software like Jira.
  • Analytical mindset with the ability to gather and interpret team performance metrics.
  • Exceptional organizational skills and attention to detail.
  • Ability to guide and mentor team members to achieve their full potential.
  • Strong problem-solving skills and a proactive attitude toward continuous improvement.

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

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