Aiml Data Operations Annotation Analyst
4 weeks ago
AIML Data Operations Annotation Analyst - French Swiss - 12 Month Contract
Cork, County Cork, Ireland | Machine Learning and AI
Description
Our team is comprised of talented individuals passionate about AIML, dedicated to ensuring Apple services are at their best.
As part of the Data Operations team, you'll play a central role in enhancing the user experience.
We work in a fast-paced, dynamic, technology-focused environment.
As an Annotation Analyst, you'll annotate data, which can be both audio and visual, and evaluate data from customers who have opted into the grading program.
You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines.
Flexibility and the ability to prioritize tasks are essential.
We focus on the user experience, thinking creatively about how customers use our products and applying this knowledge for improvements.
We believe our diverse backgrounds, perspectives, and passions help us build innovative ideas.
We will train you to become an expert in understanding, supporting, and improving the customer experience.
This position requires working Monday through Friday, with work hours starting between 7am-9am and ending between 4pm-6pm local time, with scheduling and work flexibility based on business needs.
The role offers competitive pay, great benefits, eligibility for our company stock plan, time off, and employee discounts.
Minimum Qualifications
French Swiss reading, writing, and comprehension skills supporting the language-specific market
Fluency in English reading, writing, and comprehension skills to collaborate with international teams
Excellent active listening skills with the ability to understand verbal nuances
Understanding of the local region and cultural variations
Demonstrates integrity and prioritizes customer privacy
Preferred Qualifications
Attention to detail and critical thinking skills in evaluating language usage and dialects
Highly organized with strong attention to detail
Ability to independently navigate systems and tools
Experience in content review or similar environments; prior testing experience is a plus
Flexibility and adaptability to changing workflows and responsibilities
Team-oriented with openness to sharing expertise and feedback
Ability to work independently, make timely decisions, and take appropriate actions
Experience as an end user of Siri, similar intelligent personal assistants, or other AI
Proven ability to meet or exceed targets within tight deadlines
Skill in identifying business process solutions to increase efficiencies
Focus and high performance in handling large volumes of tasks
Willingness to work with sensitive data, including offensive material
Thrives in repetitive tasks and ambiguous scenarios
Bachelor's degree or equivalent job-related experience
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