Front Desk Receptionist

Front Desk Receptionist – at The Irish Institute of Music and Song, The Lark Concert Hall & Bedford House AccommodationLocation: Balbriggan, Co.DublinHours: Full-time, rostered shifts between 9:*******:00 (including evenings & weekends)Salary: Based on experienceWe are looking for a flexible, friendly, and reliable Front Desk Receptionist to join our team at The Irish Institute of Music and Song, The Lark Concert Hall and Bedford House Accommodation .This is a customer-facing role where no two days are the same.What You'll DoWelcome guests and handle check-ins/check-outs for Bedford House (10 boutique-style rooms + 7 pod-style rooms).Manage ticket sales and enquiries for events at The Lark Concert Hall.Greet parents, students, and visitors attending music lessons, as The Irish Institute of Music and Song.Provide excellent customer service, answer queries in person, by phone, and online.Handle problems calmly and efficiently, ensuring a positive guest experience.Use booking systems, point of sale, and other technology confidently.What We're Looking ForPrevious customer service experience (hospitality, front desk, or event venue preferred).Strong communication skills and a professional, welcoming manner.Flexibility to work evenings and weekends as part of a rota.Ability to handle challenges and solve problems quickly.Confident with technology (booking systems, ticketing platforms, email, etc.).Positive attitude and strong team player.Why Join Us?This is a fantastic opportunity to be part of a vibrant cultural and hospitality hub in Balbriggan, combining accommodation, live events, and music education under one roof.You'll work in a dynamic environment where your role is key to ensuring every visitor and guest enjoys a smooth and memorable experience.Apply Now:Send your CV and a short cover letter to (insert your email/contact here).Applications will be reviewed immediately – we are hiring as soon as possible.Job Types: Part-time, PermanentPay: €27,******-€30,****** per yearBenefits:Company eventsEmployee discountFlexitimeWork Location: In personJob Types: Part-time, PermanentPay: €27,******-€30,****** per yearBenefits:Company eventsEmployee discountFlexitimeWork Location: In personExpected start date: 01/09/2025