Head Of It

1 week ago


Dublin, Dublin City, Ireland La Fosse Associates Full time

Social network you want to login/join with:
Head of IT Operations – Dublin (Hybrid - 3 days onsite)
About the Role:
We are working with a high-growth, multi-site organisation seeking a
Head of IT Operations
to join their Dublin HQ.
Reporting directly to the
IT Director
, this is a strategic and hands-on leadership role responsible for the delivery and ongoing optimisation of IT operations, infrastructure, security, and service delivery.
This is a hybrid position (3 days in-office, 2 remote).
The successful candidate will lead internal teams, own relationships with critical service providers, and play a pivotal role in shaping the future of IT Operations across the business.
Key Responsibilities:
Define and deliver a strategic roadmap for IT Operations, ensuring robust, secure, and scalable infrastructure and services.
Lead, coach and develop two internal teams: Infrastructure & Security Operations, and IT Service Delivery.
Implement and mature ITIL-aligned service management practices, embedding a culture of service excellence across the organisation.
Act as a senior escalation point for IT-related issues, providing clear and effective communication to non-technical senior stakeholders.
Oversee IT infrastructure and enterprise architecture, including LAN/WAN/WLAN, cloud services (Azure & AWS), domain services, servers, hosting, EUC, and security tooling.
Monitor infrastructure lifecycle management and define/deliver continuous improvement projects.
Drive cybersecurity standards and compliance, managing risk, vulnerabilities, and adherence to frameworks such as ISO27001, NIST, PCI-DSS and GDPR.
Manage and optimise third-party relationships, including managed service providers, ensuring contractual and operational performance.
Own operational and capital budgets for IT Operations, ensuring strong financial governance, forecasting, and reporting.
Deputise for the IT Director where required—supporting with strategy, policy, senior communication, and group-wide alignment.
Collaborate with Group IT and wider business teams to align IT Operations strategy and delivery with broader business and technology goals.
Key Requirements:
Proven experience leading IT Operations, Service, or Infrastructure functions in a multi-site, fast-paced environment.
Strong track record in IT Service Management, with experience implementing or maturing ITIL-based frameworks.
Broad technical expertise across infrastructure, cloud (Azure, AWS), domain services, networking, security, and endpoint management.
Hands-on knowledge of security controls and tooling, including firewalls, SIEM, EDR/XDR, and compliance frameworks.
Demonstrated success in managing, mentoring, and developing high-performing technical teams.
Experience managing critical suppliers and MSPs, including contract negotiation and performance management.
Strong commercial acumen with experience creating, managing, and reporting against OPEX and CAPEX budgets.
Excellent communication and stakeholder engagement skills—comfortable influencing and advising at senior levels.
A proactive, adaptable, and resilient leader who thrives in a growing and evolving organisation.
#J-18808-Ljbffr



  • Dublin, Dublin City, Ireland Bank Of Ireland Full time

    What is the opportunity?Join the leading bank in Ireland as the driving force behind our Cloud Adoption initiative.Lead a dedicated organisation of Cloud Engineering, Architecture, and Cloud Business Office teams spearheading our Digital Transformation efforts.You'll play a crucial role in ensuring our systems remain available and secure by using pioneering...


  • Dublin, Dublin City, Ireland IT Alliance Group Full time

    Technical Solutions Architect - €120 K Per Anum Market Leading Insurance Company urgently a Senior Technical Solutions Architect Reporting to the Head of IT, the Senior Technical Solutions Architect will be responsible for the development and maintenance of Company IT Infrastructure including governance, risk and compliance.This role will primarily be...


  • Dublin, Dublin City, Ireland IT Alliance Group Full time

    Technical Solutions Architect - 120 K Per Anum Market Leading Insurance Company urgently a Senior Technical Solutions Architect Reporting to the Head of IT, the Senior Technical Solutions Architect will be responsible for the development and maintenance of Company IT Infrastructure including governance, risk and compliance.This role will primarily be...


  • Dublin, Dublin City, Ireland Royal College of Surgeons (RCSI) Full time

    Job Title: Operations Coordinator Reporting To: Head of Department of nominee Location: This role will be primarily based at Children's Health Ireland at Crumlin but the successful candidate will be required to support other clinical sites as required School (or department): Paediatrics Contract type/duration: Full-time, contract of indefinite duration...


  • Dublin, Dublin City, Ireland RIAM (Royal Irish Academy of Music) Full time

    Job Title: Temporary Programmes Manager (fixed term contract) Reporting to: Head of Programmes, Research and Academics Role type: Fixed term specified purpose (maternity leave cover contract) Full Time based on 35 hours net per week Annual leave:29 Days annual leave per annum Salary Scale: Based on point 1 of the Grade V (Staff Officer) Pay Scale (appendix...


  • Dublin, Dublin City, Ireland Citco Group Of Companies Full time

    About CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide.With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please visitAbout the Team & Business...


  • Dublin, Dublin City, Ireland Citco Group of Companies Full time

    About the Role:Citco's Group Risk Management function develops and implements frameworks for managing risk across different business lines, providing risk management expertise, reporting, and oversight as part of the second line of defence.We are currently recruiting for an experienced and motivated individual with a strong track record in delivering...


  • Dublin, Dublin City, Ireland Citco Group Of Companies Full time

    About the Role:Citco's Group Risk Management function develops and implements frameworks for managing risk across different business lines, providing risk management expertise, reporting, and oversight as part of the second line of defence.We are currently recruiting for an experienced and motivated individual with a strong track record in delivering...

  • AML Officer

    23 hours ago


    Dublin, Dublin City, Ireland Law Society of Ireland Full time

    The Law Society is inviting applications for an AML Officer to join the newly established AML unit within the Regulation Department. The successful candidate will be part of a small team assisting the Head of AML in delivering the Law Society's AML strategy, leading best practice in the implementation of AML measures and ensuring the Law Society meets its...

  • Aml Officer

    9 hours ago


    Dublin, Dublin City, Ireland Law Society Of Ireland Full time

    The Law Society is inviting applications for an AML Officer to join the newly established AML unit within the Regulation Department.The successful candidate will be part of a small team assisting the Head of AML in delivering the Law Society's AML strategy, leading best practice in the implementation of AML measures and ensuring the Law Society meets its...