Technical Solutions Lead

Join Luzern eCommerce: Powering the World's Most Ambitious Brands
Step into the world of limitless possibilities with Luzern eCommerce, where we've been redefining online retail since 2003.
We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.
Backed by significant investment, we're on a mission to dominate the global eCommerce space.
With our award-winning team, cutting-edge AI enabled Channel Optimizer platform, and bold strategies, we're not just keeping up with the future of retail—we're creating it.
Be part of one of the fastest-growing tech sectors, where you'll innovate, collaborate, and thrive in a business that values your individuality and ambition.
Join Luzern eCommerce and be part of the next big chapter in retail history
Role: Technical Solutions Lead
Responsibilities
Key Responsibilities:
Own the end-to-end technical roadmap
for marketplace and platform integrations (e.g., Magento, Shopify, Amazon, eBay, Marketplace connector).
Manage enhancements and upgrades
to Magento stores, Marketplace Connectors and third-party modules, including sourcing quotations, scoping, and delivery oversight.
Act as the
primary technical point of contact for clients
, handling complex queries and aligning solutions to business needs.
Maintain and evolve a
master list of go-to modules
and technical tools to support scalable and efficient builds.
Attend client calls to
scope initiatives
, gather technical requirements, and guide internal teams through the scoping process.
Drive
UAT processes
, including technical ownership of test cycles, performance validation, and GraphQL/API testing.
Coordinate with project managers, developers, and QA to
deliver scoped enhancements
on time and within budget.
Proactively monitor site performance and collaborate with internal teams to recommend and implement SEO and performance improvements.
Update and maintain the
Professional Services tracker
with expected quotations and technical scope notes.
Support commercial teams in
identifying development revenue opportunities
through technical insights.
Qualifications
Required Skills & Experience:
Technical:
Strong knowledge of
Magento (Adobe Commerce)
architecture and extension management
Experience with
REST/GraphQL APIs
, integrations, and third-party platform connectors
Familiarity with
technical SEO best practices
, site speed optimization, and analytics tools (e.g., Google Search Console, GTmetrix)
Understanding of web development technologies (PHP, JS, HTML/CSS) to communicate effectively with dev teams
Experience in
UAT
, performance testing, and technical documentation
Exposure to marketplace integrations (Amazon, eBay, Shopify, etc.) is a plus
Soft Skills:
Strong
client-facing communication and solution design
Excellent
project scoping, quoting, and estimation
abilities
Proven ability to
translate business needs into technical plans
Organized and proactive, with strong documentation and follow-up skills
Comfortable juggling multiple client initiatives at once in a fast-paced environment.
Preferred Qualifications:
3–5+ years of experience in a technical solutions, project management, or integration role in the eCommerce space
Magento certifications (Solution Specialist, Developer+) are a plus
Familiarity with Agile/Scrum methodologies (Jira, Confluence)
Benefits
What We Offer
Competitive Compensation: Attractive salary package with benefits.
Work-Life Balance: Competitive annual leave and flexible working arrangements.
Growth Opportunities: Exposure to cross-border financial management and integration projects.
Culture and Environment: Opportunity to work in a dynamic international business environment.
This role would be based in our Dublin office.
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