Desktop Support Engineer

2 weeks ago

Nenagh, Ireland Robert Half Full time

Desktop Support EngineerCo.Tipperary (Fully On-Site)Permanent or Temp-to-PermReports to: Senior Director of InfrastructureA global pharmaceutical company with a manufacturing site in Tipperary is looking for aDesktop Support Engineerto support ~100 users in a fast-paced production environment.This is a hands-on, full-time role with significant growth potential — including a path to Site Lead or Manager.Key ResponsibilitiesProvide Tier 1–3 desktop support (hardware, software, network).Support Windows 11, Microsoft Teams, and Windows Server.Work across infrastructure areas — networking, system admin, cloud (Azure, AWS).Collaborate with global teams using a "follow-the-sun" support model.Take ownership of issues and drive solutions independently.Ideal Candidate3–5+ years of IT desktop/infrastructure support experience.MSP background or multi-tiered support experience is a plus.Self-starter who thrives in fast-paced, hands-on environments.Comfortable being the on-site point of contact for infrastructure needs.Eager to grow into leadership roles.Technical SnapshotOS:Windows 11, Windows ServerTools:Microsoft Teams, monitoring/troubleshooting toolsCloud:Azure, AWS (basic knowledge)Networking:Basic to intermediate supportWhat's On OfferCareer path to Site Lead/ManagerGlobal team collaboration and mentorshipFlexibility in employment modelStable, growth-focused environment in a specialty manufacturing setting

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