Customer Engineering Account Manager

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Find your future with us.
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in
Dublin, Ireland
to continue providing exceptional customer service and technical expertise.
We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers.
A
Customer Engineering Account Manager
will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
Position Responsibilities:
Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
Initiate the proposal generation process.
Collaborate with internal teams to develop and present retrofit proposals.
Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
Monitor proposal progress and keep customers updated.
Basic Qualifications:
Bachelor's Degree in Engineering or equivalent.
Preferred Experience and Qualifications:
A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
Experience working with airline and/or leasing organizations.
Experience working with EASA Part 21 design organizations.
Good communication, project management and organizational skills.
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Applications for this position will be accepted until
Oct. 17, 2025
Export Control Requirements:
This is not an Export Control position.
Education
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer willing to sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Ireland)
Equal Opportunity Employer:
We are an equal opportunity employer.
We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies.
We are proud members of the Valuable 500 and welcome applications from candidates with disabilities.
Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.
Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
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