Customer Service Assistant

2 weeks ago

Fermoy, Ireland Boyle Sports Full time

Job Title:Customer Service AssistantDepartment:RetailReporting to:Shop ManagerLocation: FermoyRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service.The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.Key ResponsibilitiesAssist the Shop Manager and Assistant Manager with the day to day running of the shop.Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:Opening and closing the shopManaging and guiding the shop teamCash management proceduresYou will have the opportunity to manage on occasion which will lead to further development opportunities.Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.Keeping and maintaining shop presentation standards to a high quality throughout your working day.Ensure that all procedures (safety, compliance and shop operations) are always followed.Passionate about working within a team environment.Adhere to Social Responsibility duties.Knowledge, Skills And ExperienceEssential Skills and ExperienceCustomer service focusedOperate with trust and integrityFlexibility as business operates 7 days a weekBe adaptable to shop environmentGreat attention to detail and strong numeracy skillsAn enthusiastic people person who can work on own initiative and as part of a teamA keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.Ambitious and driven to progress within the companyTo promote the company brand and be results focusedExcellent communication skillsProblem solve and think creativelyBe organised, reliable and dependableA proven good cash handing approachDesirable Skills And ExperienceIndustry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

  • Full Time Café Assistant

    2 weeks ago

    Fermoy, Ireland Davsea Ltd, TA Amber Service Station Full time

    We are looking for a Cafe Assistant to work full time at Inver Service Station, Fermoy.Shifts are 7am to 3pm and 10am to 5:30pm and may involve 1 shift at the weekend.You will be required to:Take customer orders and answer any customer queries.Make barista style coffeeMaintain excellent standards of cleanliness in the cafe area and coffee stationClear and...

  • Deli Assistant

    2 weeks ago

    Fermoy, Ireland Davsea Ltd, TA Amber Service Station Full time

    We are looking for a new member of staff to join our friendly Deli team.We have 3 to 4 shifts available, working 12pm -7/8pm.This may involve working 1 shift at the weekend.This role will involve taking orders, making sandwiches, wraps, salads and preparing pizzas whilst adhering to all food safety procedures.You must provide excellent customer service at...

  • Fresh Food Assistant

    2 weeks ago

    Fermoy, Ireland Davsea Ltd, TA Amber Service Station Full time

    We are looking for a new member of staff to join our friendly Deli team.This is a permanent full time role and is not suitable for students.We can flexible on days/shifts.This role will involve taking orders, making sandwiches, wraps, salads and preparing pizzas whilst adhering to all food safety procedures.You must provide excellent customer service at all...

  • Sales Assistant

    2 weeks ago

    Fermoy, Ireland Supervalu Full time

    OverviewMain purpose of the role:Responsible for ensuring customer satisfaction is the number one priority.Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.Ideal candidateThe ideal candidate will have/be:Ability to engage with and prioritise customer needsStrong attention to detail, organised...

  • Sales Assistant

    2 weeks ago

    Fermoy, Ireland Toss Bryan Ltd Full time

    Role and Responsibilities· Provide a superior customer experience by matching the customer's needs through product demonstration and the ability to close the sale.· Provide exceptional customer service at all times· Achieve sales targets· Be part of a team· Maintain store standards· Enhance the customer journey and to go the extra mile to build trust...

  • Deli Assistant

    3 weeks ago

    Fermoy, Ireland Supervalu Full time

    OverviewMain purpose of the role:Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority.The ideal candidate will have/be:HACCP training is desirable but not necessaryPrevious customer service experience is an advantageThe ability to work as part of a team in a fast-paced...

  • Checkout Operator

    2 weeks ago

    Fermoy, Ireland Davsea Ltd, TA Amber Service Station Full time

    We are looking for a Checkout Operator to join the team at Inver Service Station, Fermoy.This role will involve working 3 shifts a week (Monday to Friday).We can be flexible on shifts with 6:45am to 2:15pm shifts or 2:15pm/3pm to 10pm/10:30pm shifts available.Your main responsibilities:Ensuring that our customers are served in a timely manner.Using a...

  • Afterschool Assistant

    2 weeks ago

    Fermoy, Ireland Sugradh Full time

    We are seeking a School Age Childcare Assistant for our new service in Fermoy.Approx 20 hours per week (flexible: more / less hours available).Positions available for term time (38 weeks) or full time (52 weeks).Please forward CV to be considered for interview.Job Type: Part-timePay: €*****-€***** per hourWork Location: In personApplication deadline:...

  • Cashier

    2 weeks ago

    Fermoy, Ireland Davsea Ltd, TA Amber Service Station Full time

    We are looking for a Cashier to join our team in Hillbilly's Family Restaurant at Inver Service Station, Fermoy.This is a permanent role with 4 to 5 days a week available.Your main role will involve serving customers at the till, processing/fulfilling orders and cash handling.You will also be required to keep your work area clean and tidy.The shifts may...

  • Health Care Assistant

    2 weeks ago

    Fermoy, Ireland Local Home Care Services Full time

    Job DescriptionLocal Homecare Services Ltd. is seeking compassionate and reliable Healthcare Assistants to join our growing team in North Cork.We are looking for dedicated individuals to help us provide exceptional care to our clients in their own homes.If you are a motivated and caring individual, we want to hear from youWhat we offer:Excellent Pay: A...