Customer Support Administrator

2 days ago

Roscommon, Ireland MATRIX Recruitment Group Full time

What you need to know New job alert My client in the manufacturing industry is looking to hire a Customer Support Administrator for their facility in Co. Roscommon This is a permanent job. Key duties & responsibilities: Manage inbound/outbound customer calls/queries Provide details re products/services Manage the scheduling & call out services Track & monitor service requests Liaise with the sales team Investigate & resolve customer issues Data entry to CRM system What are we looking for? Excellent & proven customer service experience within a similar environment Proficient with MS Office and CRM systems experience Strong problem-solving and organisational skills Ability to work in fast-paced environment and multitask workload Apply for this job now or get in touch with Lisa By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. We Value Your Trust. Skills: Customer service experience proficient MS Office Proficient CRM Systems Benefits: Pension Bike to Work Scheme Flexitime Hybrid after probation Employee Discount Onsite Parking

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