Retail Advisor

Overview
At Vodafone, we're working hard to build a better future.
A more connected, inclusive and sustainable world.
As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world.
Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
With us, you can bring your passion for people and purpose to a role where every interaction matters.
Responsibilities
As a Retail Advisor in our Henry Street store, you'll be at the heart of Vodafone's customer experience.
You'll play a vital role in helping our customers stay connected by delivering exceptional service and expert advice on our latest products and services.
Every day will bring new opportunities to engage with people, solve problems, and drive sales—whether that's helping someone choose the right plan, resolving a query, or simply making someone's day a little easier.
You'll take ownership of your customers' needs from start to finish, ensuring they leave the store feeling valued and supported.
You'll also contribute to the wider success of your team by sharing knowledge, supporting your colleagues, and living our Vodafone Spirit—being customer obsessed, ambitious, and digitally savvy.
This is a fast-paced, rewarding role where your energy and commitment will be recognised and where you'll have the chance to grow your skills and career.
Who we are looking for
Someone with a strong background in customer service and a passion for delivering outstanding experiences
A confident communicator who can adapt their style to suit different people and situations
A self-starter who is energetic, outgoing, and motivated to achieve both personal and team goals
Someone who is flexible with working hours to support store opening and closing times
A team player who enjoys collaborating and contributing to a positive store environment
Someone who embraces Vodafone's values of Speed, Simplicity, and Trust, and is excited to represent our brand every day
Why choose us?
When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits
There are vast opportunities to progress from Retail Advisor to various opportunities across the business, from Assistant Manager to Head office
Some of the benefits that you will receive along the way are:
Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers
There is also the Vodafone University where our employees can gain incredible skills
Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products
And many more...
We are passionate about our employees
Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.
We are proud supporters of the LGBTQ+ community and Vodafone is committed to supporting all of their employees at work.
We are an equal opportunity employer where our people can be at their best.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.
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