Cybersecurity Analyst

Role OverviewNetfocus IT Solutions seeks a motivated and detail-oriented cybersecurity analyst to join our customer solutions team.This entry-level role is ideal for someone passionate about IT security and eager to grow within a dynamic MSP environment.You will support the delivery of cybersecurity services, assist with escalations, and execute our vulnerability management and incident response plans.Key ResponsibilitiesAssist in the delivery and maintenance of cybersecurity solutions for clients, ensuring compliance with internal and external standards.Support the resolution of security-related escalations from the helpdesk and technical teams.Monitor systems for vulnerabilities, apply patches, and maintain documentation of remediation efforts.Participate in the detection, analysis, and response to security incidents using established protocols.Help implement and maintain CIS Controls across client environments to improve security posture.Qualifications SkillsA degree or diploma in Cybersecurity, Computer Science, or a related field (or equivalent experience).Basic understanding of network security, firewalls, antivirus, and endpoint protection.Familiarity with the Microsoft Defender platforms such as Defender for Endpoint, Defender for Office365 and Defender for Identity.Strong analytical and problem-solving skills.Excellent communication and teamwork abilities.Willingness to learn and adapt in a fast-paced environment.