Restaurant Supervisor

2 weeks ago

Dundalk, Ireland The Clermont Restaurant Full time

About Us:The Clermont is an upscale dining destination known for excellent food, premium beverages, and outstanding customer service.We are seeking a motivated and experienced Restaurant Supervisor to join our dynamic team.Role Overview:As Restaurant Supervisor, you will support the Restaurant Manager in the smooth running of front-of-house operations.You will lead shifts, motivate the team, and ensure high service standards are maintained at all times.Key Responsibilities:Supervise daily restaurant operations, ensuring a seamless guest experience.Lead, train, and support front-of-house staff.Manage the restaurant's booking system and respond to guest enquiries and reservations both online and over the phone.Maintain excellent communication with the kitchen and bar teams.Manage floor plans, reservations, and table turns effectively.Uphold company standards in service, cleanliness, and presentation.Handle guest queries and resolve complaints professionally.Assist with stock control, cash handling, and end-of-day reporting.Requirements:Previous supervisory or senior front-of-house experience in a restaurant/hospitality environment.Strong leadership and people skills.Excellent communication and problem-solving abilities.A passion for delivering premium service.Ability to remain calm and organised in a fast-paced environment.Must be able to work weekends and demonstrate flexibility midweek.What We Offer:Competitive rate of pay and gratuities.Staff discounts and meal benefits.Opportunities for training and career progression within the company.A positive, professional, and supportive team environment.Job Type: Full-timeBenefits:Company eventsFood allowanceOn-site parkingSick payAbility to commute/relocate:Dundalk, CO.Louth: reliably commute or plan to relocate before starting work (required)Experience:hospitality: 2 years (required)Work Location: In person

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