Digital Safety Specialist

2 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Digital Safety Specialist Are you fluent in Danish, Dutch, Estonian, French (African), or Hebrew?
Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.
As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content.
You'll investigate reported issues, enforce community standards, and provide insights to improve user experiences.
Key ResponsibilitiesInvestigate and resolve reported issues, including account support requests and potentially abusive content.Enforce the client's Terms of Use by monitoring and addressing reports of abuse.Stay up-to-date on the client's products and community standards.Leverage market-specific knowledge to propose scalable solutions for community support.Analyse data to identify trends and improve user experiences.Escalate issues outside company policy to global teams when necessary.Identify inefficiencies in workflows and recommend improvements.Skills & CompetenciesStrong resilience to work in a fast-paced environment.Excellent interpersonal, verbal, and written communication skills, with a high degree of empathy.Adaptability and a positive approach to challenges.Decision-making, problem-solving, and teamwork abilities.Effective time management and prioritization skills.Consistent performance in meeting Key Performance Indicators (KPIs).Language RequirementsFluency in one of the following languages: Danish, Dutch, Estonian, French (African), or Hebrew (oral and written).Advanced English proficiency (minimum B2 level).Contract DetailsType: Full-time, permanentLocation: Dublin 18, Sandyford (on-site only; remote work is not available)Working Hours: Choose between:Day Shift: 9:00 AM – 5:30 PMEvening Shift: 6:00 PM – 2:00 AMMonday to Friday (occasional weekends/bank holidays)Compensation & BenefitsBase salary: €29,700/yearEvening shift uplift: +25% for late hours (approx.
€33,000/year)€12/day travel allowance (before tax) for evening shiftsQuarterly performance-based bonus (10%)Private healthcare and pension contributions25 days of annual leaveExtensive training programs and access to wellness initiativesTax Saver and Bike-to-Work schemesWhy Join Us?Work in a multicultural and diverse team environment.Opportunities for career progression into roles like Quality Auditor, Trainer, or Team Lead.Fixed working schedules with no rotations.Comprehensive training provided—no prior experience required.Important NotesThis role involves exposure to sensitive content.
Candidates must be comfortable handling such material.
Eligibility to work full-time in Ireland is required (EU passport or valid work authorization such as Stamp 4/1G with at least 12 months validity). If you're ready to make a meaningful impact while growing your career in a dynamic environment, apply now

#J-18808-Ljbffr

  • Digital Safety Specialist

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join to apply for the Digital Safety Specialist role at Cpl3 days ago Be among the first 25 applicantsJoin to apply for the Digital Safety Specialist role at CplAre you fluent in Albanian, Arabic (Iraqi), French, German, Hebrew, Russian, or Somali? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.As a...

  • Digital Safety Specialist New

    4 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Digital Safety SpecialistAre you fluent in Albanian, Arabic (Iraqi), French, German, Hebrew, Russian, or Somali? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content. You'll investigate reported...

  • Digital Safety Specialist

    4 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    1 week ago Be among the first 25 applicantsAre you fluent in Albanian, Bulgarian, Croatian, French, German, Hebrew, Latvian, Serbian, Swahili, or Ukrainian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of...

  • Vacancy for Digital Archivist

    3 weeks ago

    Dublin, Dublin City, Ireland Digital Preservation Coalition Full time

    Vacancy for Digital Archivist & Coordinator at the Digital Repository of IrelandVacancy for Digital Archivist & Coordinator at the Digital Repository of IrelandDublinFixed TermThis role will focus on the 'Digital Preservation of Reproductive Health Resources: Archiving the 8th' project. The aim of this post is to assist key stakeholders with data from civil...

  • 3 Days Left: Digital Safety Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Digital Safety SpecialistAre you fluent in Danish, Dutch, Estonian, French (African), or Hebrew? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content. You'll investigate reported issues, enforce...

  • 15h Left) Vacancy for Digital Archivist

    3 weeks ago

    Dublin, Dublin City, Ireland Digital Preservation Coalition Full time

    - Vacancy for Digital Archivist & Coordinator at the Digital Repository of IrelandVacancy for Digital Archivist & Coordinator at the Digital Repository of IrelandDublinFixed TermThis role will focus on the 'Digital Preservation of Reproductive Health Resources: Archiving the 8th' project. The aim of this post is to assist key stakeholders with data from...

  • Health, Safety and Environment Systems Specialist

    7 days ago

    Dublin, Dublin City, Ireland beBeeEnvironment Full time

    Health Safety and Environment Systems Specialist RoleThis is an exciting opportunity to join a leading organization as a Health, Safety and Environment (HSE) Systems Specialist. As part of our team, you will play a critical role in ensuring the smooth operation and functionality of our digital strategy.

  • Lead Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Digital Realty Full time

    Lead Engineer Dublin, Ireland Job Info Job Category: Data Center Engineer Job Schedule: Full time Job Description Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk.As the main point of contact, the Lead...

  • Digital Communications Specialist

    3 weeks ago

    Dublin, Dublin City, Ireland Sia Full time

    Digital Communications Specialist (Fluent in French)Digital Communications Specialist (Fluent in French)1 day ago Be among the first 25 applicantsSia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven...

  • Digital Transformation Specialists

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeTransformation Full time

    Unlock Your Potential as a Digital Transformation SpecialistJob Description:As a Digital Transformation Specialist, you will play a key role in helping our customers achieve their business objectives through the effective adoption of digital technologies. Your primary responsibility will be to engage with and enable our customers, delivering a connected...